Delivery Operations Supervisor — Lean & Safety

Reddy Ice Holdings, Inc.; Shreveport (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

Reddy Ice Holdings, Inc. in Shreveport, LA is seeking a Delivery Operations Supervisor to lead and coach the delivery team, coordinate efficient routes, and ensure safety and regulatory compliance. The role requires a CDL Class A and significant experience supervising drivers.

You will manage staffing and equipment needs, maintain logs and records, and work with customers to resolve delivery issues while upholding the company’s safety standards and operational excellence.

Qualifications

• High school diploma with basic math.
• Minimum 5 years managing a team of professional drivers.
• CDL Class A license and clean motor vehicle record required.

Responsibilities

• Hire, train, supervise, coach, and review all delivery employees.
• Exercises safety precautions and assist with employee training.
• Prepares monthly estimates of staffing and equipment requirements.
• Maintains compliance documents and logs (Driver Qualification files, HOS logs, DVIRs).
• Investigates driver incidents and ensures proper paperwork.
• Establishes efficient truck routing and staffing coverage.
• Coordinates delivery of product for new accounts and resolves delivery problems.
• Monitors inventory and ensures proper transactions for departures/returns.

Skills

CDL Class A

Staff supervision

Route planning

Safety compliance

Education

High School Diploma

Job description

Reddy Ice Holdings, Inc. in Shreveport, LA is seeking a Delivery Operations Supervisor to lead and coach the delivery team, coordinate efficient routes, and ensure safety and regulatory compliance. The role requires a CDL Class A and significant experience supervising drivers.

You will manage staffing and equipment needs, maintain logs and records, and work with customers to resolve delivery issues while upholding the company’s safety standards and operational excellence.