Delivery Operations Supervisor

Martin Brower UK and Ireland; Pensacola (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement benefits

Health screenings

Job summary

Reyes Holdings is seeking a Delivery Operations Supervisor in Pensacola, FL. You will supervise daily delivery operations, plan driver schedules, manage routes, and ensure deliveries are completed on time while promoting a workplace where employees feel valued and motivated.

You will monitor driver performance, analyze KPIs, and address gaps to meet targets, ensure compliance with DOT/OSHA safety standards, and maintain positive customer relationships through regular communication.

Qualifications

• Associates degree with 3–4+ years of related experience, and 0–1+ years supervisory experience, or High School Diploma/General Education Degree (GED) with 5+ years of specific experience and 1–2+ years supervisory experience.
• CDL Class A license or willingness to obtain within a specified timeframe.

Responsibilities

• Supervise daily delivery operations, planning and scheduling including planning driver schedules, managing routes, and ensuring deliveries are completed on time.
• Foster an environment that promotes employee engagement, taking responsibility for establishing and sustaining a culture where employees feel valued and motivated.
• Ensure quality standards and productivity goals are achieved by monitoring driver performance, analyzing KPIs, and addressing any performance gaps to meet department targets.
• Ensure compliance with policies, regulations and safety and health standards (DOT, OSHA, etc.) by conducting safety audits, ensuring driver adherence to protocols, and staying current on regulatory changes.
• Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service hours, and workload, ensuring accurate and timely deliveries.
• Establish and maintain positive customer relationships internally and externally through regular communication collaboration to improve delivery efficiency and meet overall business objectives.
• Other projects or duties as assigned

Skills

Supervision

KPI analysis

Communication

Safety compliance

Route planning

Customer relations

Education

Associates Degree

High School Diploma

GED

Bachelor’s Degree

Job description

Reyes Holdings is seeking a Delivery Operations Supervisor in Pensacola, FL. You will supervise daily delivery operations, plan driver schedules, manage routes, and ensure deliveries are completed on time while promoting a workplace where employees feel valued and motivated.

You will monitor driver performance, analyze KPIs, and address gaps to meet targets, ensure compliance with DOT/OSHA safety standards, and maintain positive customer relationships through regular communication.