Delivery Operations Specialist

Curri; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Equity grant

Job summary

Curri is seeking a Service Operations Representative to join our Customer Operations Team. You will support deliveries from booking to drop-off, assist customers and drivers, and help optimize our logistics processes.

This role requires a proactive communicator with strong problem-solving skills, excellent written and verbal communication, and a passion for superior service. Join Curri’s fast-paced startup environment and contribute to growth while benefiting from a comprehensive benefits

Qualifications

• Positive attitude and eagerness to learn.
• Strong critical thinking and problem solving.
• Excellent written and verbal communication skills.
• Top-notch customer service skills.

Responsibilities

• Facilitate deliveries from booking to successful drop-off and everything in between.
• Provide best-in-class support for customers and drivers via chat and phone.
• Communicate with pickup and drop-off contacts to ensure deliveries are completed smoothly.
• Provide operational feedback to identify pain points and help optimize logistics.

Job description

Curri is seeking a Service Operations Representative to join our Customer Operations Team. You will support deliveries from booking to drop-off, assist customers and drivers, and help optimize our logistics processes.

This role requires a proactive communicator with strong problem-solving skills, excellent written and verbal communication, and a passion for superior service. Join Curri’s fast-paced startup environment and contribute to growth while benefiting from a comprehensive benefits