Delivery Operations Manager (CDL Team Lead)

VetJobs; Oklahoma City (OK); On-site; USD 67,000 - 112,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Job summary

PepsiCo PBNA in Oklahoma City is seeking a Delivery Operations Leader to manage a team of CDL drivers and coordinate daily deliveries. You will work with sales and warehouse teams to meet customer needs, coach staff, and drive efficiency while upholding safety standards.

The role emphasizes early morning shifts, strong organizational skills, and a focus on customer satisfaction. A Bachelor’s or equivalent experience is preferred, with robust Microsoft Office proficiency.

Qualifications

• Minimum 2 years managing frontline employees.
• Bachelor’s degree and/or equivalent work experience.
• Union experience strongly preferred.
• Ability to work a flexible schedule including early mornings (4am-6am start), evenings and/or weekends.
• Microsoft Office experience (Excel/Outlook/Word/PowerPoint).
• Must be willing and able to lift up to 40 lbs.
• Valid driver’s license and safe driving record preferred.

Responsibilities

• Manage a group of 10-15 delivery drivers (CDL certified).
• Answer field customer calls and ensure 100% customer service.
• Ensure store delivery time windows are met daily.
• Collaborate with sales representatives and warehouse operations.
• Coach and develop drivers to improve productivity and safety.
• Maintain process improvements to enhance delivery productivity.
• Ensure compliance with DOT and PBNA safety standards.
• Lead safety trainings and team meetings.

Skills

People management

Customer service

Scheduling

Microsoft Office

CDL certification

Safety compliance

Driver coordination

Education

High School/GED

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

PepsiCo PBNA in Oklahoma City is seeking a Delivery Operations Leader to manage a team of CDL drivers and coordinate daily deliveries. You will work with sales and warehouse teams to meet customer needs, coach staff, and drive efficiency while upholding safety standards.

The role emphasizes early morning shifts, strong organizational skills, and a focus on customer satisfaction. A Bachelor’s or equivalent experience is preferred, with robust Microsoft Office proficiency.