Delivery Operations Leader — Remote & Metrics-Driven

Exadel Inc

United States

Hybrid

USD 120,000 - 180,000

Full time

7 days ago

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Benefits offered by this job

International projects

Flexible work

Medical healthcare

Recognition program

Learning reimbursement

Well-being program

Team events

Sports compensation

Referral bonuses

Equipment provision

Job summary

Exadel Inc. is seeking an experienced Delivery and PMO professional to lead governance, reporting, and capacity planning for Fortune 500 engagements.

You will collaborate with HR, Talent, and Finance to optimize delivery outcomes across a global client base and drive data-driven decision making. You will own weekly and monthly performance pulses, work with senior stakeholders, and leverage AI tools to create insightful dashboards that track utilization, ramp trends, and margin across multiple

Qualifications

Experience in delivery, resource management, PMO, or operations within professional services or tech consulting.
Strong data skills; able to leverage AI tools for reporting, analysis, and dashboards.

Responsibilities

Own and maintain Weekly Delivery Pulse and Monthly RAG reporting for P1/P2 accounts.
Monitor utilization, bench, ramp-up/down trends; manage exceptions to maintain delivery.
Maintain dashboards and delivery health metrics: scope, schedule, quality, team, commercials, governance.
Track headcount movement, bench, and ramp-down risk across accounts.
Partner with HR, Talent, and Resourcing to monitor open positions, time-to-fill, redeployment.
Drive action follow-ups across Delivery Directors, Delivery Managers, and CoE leads.
Support delivery governance cadence: agendas, minutes, action logs, risk registers.
Partner with Finance on margin and revenue reporting accuracy.