Delivery Operations Lead

Raymour & Flanigan Furniture and Mattresses; Manchester (CT); On-site; USD 55,000 - 65,000; Full time

Job summary

Raymour & Flanigan Furniture and Mattresses is seeking an operations leader in Manchester, CT to guide delivery and warehouse teams. You will ensure safety, drive efficiency, and foster collaboration to deliver excellent customer experiences.

The role requires strong communication, organizational skills, and the ability to coach staff while implementing company policies and procedures. This position offers full-time hours and competitive compensation.

Qualifications

• Associates degree preferred.
• Operational management experience a plus.
• Analytical and critical thinking skills.
• Professional communication, interpersonal and organizational skills.
• Proficient with computers and able to learn new programs.
• Knowledge of routing systems preferred.

Responsibilities

• Lead and coach delivery teams and warehouse staff.
• Ensure compliance with safety procedures and guidelines.
• Maintain energy, enthusiasm, and teamwork.
• Foster partnerships and set realistic goals.
• Provide training and development for team members.
• Communicate with service centers, distribution centers, showrooms and customers.
• Enhance the customers' shopping experience.
• Implement company policies and procedures.
• Perform additional duties as assigned by management.

Skills

Operations management

Analytical thinking

Communication skills

Interpersonal skills

Organizational skills

Computer proficiency

Routing software knowledge

Education

Associates degree

Tools

Routing System

Job description

Raymour & Flanigan Furniture and Mattresses is seeking an operations leader in Manchester, CT to guide delivery and warehouse teams. You will ensure safety, drive efficiency, and foster collaboration to deliver excellent customer experiences.

The role requires strong communication, organizational skills, and the ability to coach staff while implementing company policies and procedures. This position offers full-time hours and competitive compensation.