Delivery Operations Lead

Reyes Beverage Group; Lake Orion (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Paid Time Off

Retirement Benefits

Health Screenings

Job summary

Reyes Beverage Group is seeking a Delivery Supervisor to oversee daily delivery operations, optimize driver schedules, and ensure timely, accurate deliveries from our Michigan-based operations. You will foster a motivated team culture, monitor KPIs, and enforce safety and regulatory standards in alignment with DOT/OSHA guidelines.

The role emphasizes teamwork, customer relationship management, and continuous process improvement to meet department targets and support business objectives.

Qualifications

• Associates Degree with 3 to 4+ years of related experience and 0 to 1+ years supervisory experience.
• High School Diploma/GED with 5+ years of specific experience and 1 to 2+ years supervisory experience.
• Bachelor’s Degree preferred.

Responsibilities

• Supervise daily delivery operations, planning and scheduling including planning driver schedules, managing routes, and ensuring deliveries are completed on time.
• Foster an environment that promotes employee engagement, taking responsibility for establishing and sustaining a culture where employees feel valued and motivated.
• Ensure quality standards and productivity goals are achieved by monitoring driver performance, analyzing KPIs, and addressing any performance gaps to meet department targets.
• Ensure compliance with policies, regulations and safety and health standards (DOT, OSHA, etc.) by conducting safety audits, ensuring driver adherence to protocols, and staying current on regulatory changes.
• Coordinate and adjust driver routes daily to balance delivery schedules, customer demands, service hours, and workload, ensuring accurate and timely deliveries.
• Establish and maintain positive customer relationships internally and externally through regular communication collaboration to improve delivery efficiency and meet overall business objectives.
• Other projects or duties as assigned

Education

Associates Degree with 3 to 4+ years of related experience and 0 to 1+ years supervisory experience

High School Diploma/GED with 5+ years of specific experience and 1 to 2+ years supervisory experience

Bachelor’s Degree (preferred)

Job description

Reyes Beverage Group is seeking a Delivery Supervisor to oversee daily delivery operations, optimize driver schedules, and ensure timely, accurate deliveries from our Michigan-based operations. You will foster a motivated team culture, monitor KPIs, and enforce safety and regulatory standards in alignment with DOT/OSHA guidelines.

The role emphasizes teamwork, customer relationship management, and continuous process improvement to meet department targets and support business objectives.