Delivery Operations Dispatcher - Lead & Optimize Routes

KRP Transport LLC; Pennsylvania; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Weekly pay $24.50/hour

Flexible scheduling – Full-Time (SESON

Shifts starting as early as 10 AM

Start within 1–2 weeks

Job summary

KRP Transport LLC in Montgomery, PA is hiring a full-time Dispatcher to streamline daily dispatch operations for 40–60 delivery associates. The role includes leading dispatch activities, monitoring performance, and coordinating with vendors to optimize routes and safety.

Shifts begin around 10 AM with weekly pay at $24.50/hour, and quick placement is available for qualified candidates. Candidates should have strong Excel/Outlook skills, experience managing hourly staff, and a solid track record

Qualifications

• Must be 21+ years old.
• Minimum 2 years of DSP/dispatcher experience.
• Experience managing hourly employees in a fast-paced environment.
• Strong Microsoft Excel, Outlook, and reporting skills.
• Basic understanding of fleet and vehicle operations.
• Proven ability to analyze operational metrics and translate data into actionable coaching.
• Strong conflict resolution, communication, and leadership skills.
• Experience improving safety performance and driver engagement.

Responsibilities

• Manage day-to-day operations for a team of 40–60 delivery associates.
• Lead daily stand-up meetings and dispatch operations.
• Own the DSP Scorecard by monitoring performance metrics and implementing coaching plans to improve safety, quality, productivity, and customer experience.
• Conduct regular one-on-one coaching sessions with drivers using scorecard data, Netradyne events, Mentor performance, and customer feedback to improve individual and team performance.
• Monitor on-time delivery, route completion, attendance, safety scores, DCR, CDF, POD quality, and customer feedback.
• Develop staffing plans and scheduling strategies based on route forecasts.
• Oversee fleet maintenance, inspections, registrations, fueling, and damage management.
• Conduct ride-alongs and field observations to reinforce safe driving and delivery best practices.

Skills

Team leadership

Communication

Data analysis

Problem solving

Detail oriented

Tools

Excel

Outlook

Reporting tools

Job description

KRP Transport LLC in Montgomery, PA is hiring a full-time Dispatcher to streamline daily dispatch operations for 40–60 delivery associates. The role includes leading dispatch activities, monitoring performance, and coordinating with vendors to optimize routes and safety.

Shifts begin around 10 AM with weekly pay at $24.50/hour, and quick placement is available for qualified candidates. Candidates should have strong Excel/Outlook skills, experience managing hourly staff, and a solid track record