Delivery & Logistics Supervisor

Gold Star Foods; Richmond (VA); On-site; USD 65,000 - 75,000; Full time

Job summary

Gold Star Foods, a leading food distributor to K-12 schools, seeks a Transportation Supervisor in Richmond, VA. You will supervise delivery activity, dispatch personnel and equipment, and ensure safety, efficiency, and customer service in line with policies and regulations.

Responsibilities include route analysis, driver coaching, checklist compliance, and collaboration with the Transportation Manager and HR on employee matters.

Qualifications

• DOT knowledge required.
• Must be at least 21 years of age.
• Ability to communicate and negotiate ideas, problems, or conflicts to a satisfactory resolution / implementation.
• Ability to work independently.
• Skills in supervision, planning, coordination, and human relations.
• Personal computer experience, including Microsoft Office Products.
• Minimum 3 years transportation experience in foodservice.
• Leadership: a demonstrated ability to lead people and get results through others.
• Ability to organize and manage multiple priorities.
• Problem analysis and problem resolution at both a strategic and functional level.
• Team training and development, including positive role modeling,coaching,and mentoring.
• Strong customer orientation.
• Excellent interpersonal and communication skills including presentation skills.
• Strong drive for results, strategic agility, and perseverance.
• Valid CDL Class A driver’s license Required.

Responsibilities

• Supervise, train, and retain an adequate pool of professional drivers ensuring compliance with all safety and Hours-of-Service rules.
• Continuously review and analyze all routes, making recommendations to the Transportation Manager for all changes that will achieve reduced delivery miles / hours and result in increased equipment utilization and lower per-mile costs.
• Assist in conducting evaluations and appraise performance, ensuring all drivers are providing excellent customer care, working, and driving safely, conduct timely , proper, and required equipment inspections, properly and accurately completing all delivery documentation.
• Dispatches, directs, plans, and coordinates daily operational activities of the department. Ensuring proper, best utilization of rolling-stock, workforce, and equipment, and that all routes depart on time. May be required to cover routes when needed.
• Helps develop all drivers providing “The Delivery Experience” with adequate product knowledge and customer etiquette.
• Maintain safety and sanitation standards for all vehicles daily by ensuring that there is a complete checklist and that all Drivers perform the DVIR checklist in its entirety.
• Actively participates in drivers’ meetings, at least quarterly, helping to relay all necessary information to and from drivers.
• Monitor safety compliance to ensure health and safety of drivers and compliance with company and all governing and government agencies’ regulations.
• Complies with all safety procedures and policies. Maintaining a safe environment for all department functions as measured through safety record, accident-free days, lost time days, and total dollars spent.
• Works with Transportation Manager to monitor drivers’ productivity goals and performance. Coach drivers whose performance level falls below expectations.
• Responsible for working with Transportation Manager and Human Resources in handling all team member issues/challenges, including coaching, feedback, and disciplinary actions, using detailed oral and written communications.

Skills

Multi-tasking

DOT regulations

Communication

Independent work

Leadership

Team training

Customer orientation

Interpersonal skills

Results-driven

CDL Class A

Education

4-year degree or equivalent supervisory experience

3+ years transportation experience in foodservice

Tools

Microsoft Office Suite

Job description

Gold Star Foods, a leading food distributor to K-12 schools, seeks a Transportation Supervisor in Richmond, VA. You will supervise delivery activity, dispatch personnel and equipment, and ensure safety, efficiency, and customer service in line with policies and regulations.

Responsibilities include route analysis, driver coaching, checklist compliance, and collaboration with the Transportation Manager and HR on employee matters.