Lead Transportation & Dispatch Supervisor

Gold-Star-Foods; Pendergrass (GA); On-site; USD 65,000 - 75,000; Full time

Job summary

Gold Star Foods in Pendergrass, GA is seeking a Transportation Supervisor to oversee delivery activities, dispatch staff and equipment, and ensure safety, efficiency and customer service in compliance with all policies and regulations.

The role requires strong leadership, knowledge of DOT rules, and CDL‑A license; you will coach drivers, optimize routes, monitor performance, and work with the Transportation Manager and HR on personnel issues to maintain high service levels.

Qualifications

• DOT regulations knowledge required.
• Must be at least 21 years of age.
• Ability to communicate and negotiate ideas, problems, or conflicts to a satisfactory resolution.
• Ability to work independently.
• Skills in supervision, planning, coordination, and human relations.
• Personal computer experience, including Microsoft Office Products.
• Minimum 3 years transportation experience in foodservice.
• Leadership: a demonstrated ability to lead people and get results through others.
• Ability to organize and manage multiple priorities.
• Problem analysis and problem resolution at both a strategic and functional level.
• Team training and development, including positive role modeling, coaching, and mentoring.
• Strong customer orientation.
• Excellent interpersonal and communication skills including presentation skills.
• Strong drive for results, strategic agility, and perseverance.
• Valid CDL Class A driver’s license Required.

Responsibilities

• Supervise, train, and retain an adequate pool of professional drivers ensuring compliance with all safety and Hours-of-Service rules.
• Continuously review and analyze all routes, making recommendations to the Transportation Manager for changes to reduce delivery miles/hours and increase equipment utilization.
• Assist in evaluating and appraising performance, ensuring drivers provide excellent customer care and safety.
• Dispatches, directs, plans, and coordinates daily departmental activities to ensure on-time routes.
• Help develop drivers with product knowledge and customer etiquette.
• Maintain safety and sanitation standards for all vehicles with DVIR checklists.
• Participate in drivers’ meetings and relay information to/from drivers.
• Monitor safety compliance and regulations.
• Collaborate with Transportation Manager to coach drivers and address performance.
• Work with HR on team member issues including disciplinary actions.

Skills

DOT regulations

CDL Class A

Leadership

Communication skills

Spanish (bonus)

Age 21+

Problem solving

Customer focus

Team development

Education

4-year degree or supervisory experience

Tools

Microsoft Office

Job description

Gold Star Foods in Pendergrass, GA is seeking a Transportation Supervisor to oversee delivery activities, dispatch staff and equipment, and ensure safety, efficiency and customer service in compliance with all policies and regulations.

The role requires strong leadership, knowledge of DOT rules, and CDL‑A license; you will coach drivers, optimize routes, monitor performance, and work with the Transportation Manager and HR on personnel issues to maintain high service levels.