Delivery & Logistics Dispatcher — Customer-Driven Ops

Watertownchamber; Wisconsin, United States, Northern America, Americas; Hybride; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Family-valued culture

Competitive pay

Career growth

Medical, Vision, and Dental coverage

Health Savings & Flex Plan

401k & Roth with company match

Profit sharing program

Company paid life insurance

Voluntary short term disability and/or

PTO and paid holidays

Résumé du poste

Zuern Building Products is seeking a Dispatcher at our Allenton location to coordinate daily delivery schedules, communicate with sales, and support drivers and yard teams for smooth operations.

You will manage orders, invoicing, returns, and inventory while collaborating across departments to meet customer expectations and ensure timely deliveries. This position requires strong problem solving, computer skills, and a dedicated customer service mindset.

Qualifications

• High School Diploma or lumberyard experience.
• 2-4 year degree related to business or construction preferred.
• Strong computer skills and BisTrack proficiency.
• Excellent organizational and communication skills.
• Ability to lift up to 70 pounds.

Responsabilités

• Coordinate daily delivery schedules and routes.
• Communicate with sales about deliveries, returns, and scheduling needs.
• Collaborate with drivers, yard teams, receiving teams, and other dispatchers to ensure efficiency.
• Serve as a point of contact for contractors on order revisions and additions.
• Manage invoicing, order processing, and returns.
• Assist with inventory management and monthly cycle counts.
• Monitor deliveries throughout the day and adjust schedules as needed.
• Use BisTrack and other systems to manage orders and delivery information.
• Communicate delivery updates to customers.
• Resolve delivery concerns and customer issues professionally.
• Support yard and receiving operations when necessary.
• Collaborate across departments to ensure a smooth customer experience.

Connaissances

BisTrack

Customer service

Forklift operation

Multi-tasking

Formation

High School Diploma or equivalent

2-4 year degree related to business or construction

Outils

BisTrack software

Description du poste

Zuern Building Products is seeking a Dispatcher at our Allenton location to coordinate daily delivery schedules, communicate with sales, and support drivers and yard teams for smooth operations.

You will manage orders, invoicing, returns, and inventory while collaborating across departments to meet customer expectations and ensure timely deliveries. This position requires strong problem solving, computer skills, and a dedicated customer service mindset.