Delivery Lead, Product Engineering

Prestige Cruise Services LLC; Miami (FL); On-site; USD 100,000 - 150,000; Full time

Job summary

Norwegian Cruise Line Holdings (NCLH) is seeking a Project Manager, Product Engineering to lead end-to-end delivery of prioritized initiatives across web, mobile, CRM, data warehouse, and marketing tech. You will partner with Engineering leadership, drive roadmaps, and resolve blockers to ensure on-time, quality outcomes across multiple brands including Norwegian, Oceania, and Regent.

The role emphasizes execution over documentation, with accountability for project health, finances, and risk

Responsibilities

• Lead and manage projects supporting Product Engineering initiatives across multiple technology domains, owning the delivery outcome end to end from intake through planning, execution, testing, deployment, hypercare, and closure.
• Partner with Product Engineering leadership on planning, prioritization, and execution of product roadmaps and enhancements, and build and maintain the project plan covering scope, schedule, milestones, resourcing, dependencies, and critical path through the GTO L-gate lifecycle.
• When a milestone slips or a dependency is blocked, secure a firm commitment directly from the owner by phone or targeted working session, then use writing to document the agreement rather than to request it.
• Interrogate status rather than accept it: understand the technical footprint of the work, test estimates and schedule buffers, and dig into dependencies, environments, and infrastructure until any blocker can be explained without relying on someone else\'s summary.
• Act on risks, requirement changes, and unmapped dependencies the day they surface rather than deferring to the next standup or status meeting.
• Close every meeting with a documented action matrix of owner, deliverable, and due date, and follow up ahead of each due date to surface friction early.
• Manage scope through formal change control, and own the risk, issue, dependency, action, and decision logs, escalating promptly with a recommended path when resolution stalls.
• Report health with high fidelity and without narrative padding: what is blocked, what is impacted, what corrective action is underway, and what decision or escalation is required. Never present a red condition as yellow.
• Own project financials, including capital and operating expense forecasting, actuals and accruals, variance analysis, and reforecast with Finance, and track requisitions, purchase orders, and vendor spend against approved funding.
• Hold vendors and systems integrators to their commitments, including deliverable acceptance, statement of work adherence, and timely escalation of performance issues.
• Partner with business analysts and process owners to confirm requirements, designs, and acceptance criteria are validated before build, and coordinate test planning, defect triage, user acceptance testing, and go / no-go readiness.
• Plan and execute deployment and cutover, including readiness checks, rollback planning, communications, and handover to operational support.
• Serve business partners, delivery teams, and vendors as an enablement function: anticipate constraints, shield them from unnecessary process noise, and keep delivery mapped to strategic priorities, partnering with change management on the engagement, training, and adoption needed to realize benefits.
• Produce accurate, on-time Portfolio Operations Review reporting and maintain project data in the GTO portfolio tools of record so portfolio and exec

Job description

Norwegian Cruise Line Holdings (NCLH) is seeking a Project Manager, Product Engineering to lead end-to-end delivery of prioritized initiatives across web, mobile, CRM, data warehouse, and marketing tech. You will partner with Engineering leadership, drive roadmaps, and resolve blockers to ensure on-time, quality outcomes across multiple brands including Norwegian, Oceania, and Regent.

The role emphasizes execution over documentation, with accountability for project health, finances, and risk