Project Mgr

Prestige Cruise Services LLC; Miami (FL); Presencial; USD 100 000 - 150 000; Tempo integral

Resumo da oferta

Norwegian Cruise Line Holdings (NCLH) is seeking a Project Manager, Product Engineering to lead end-to-end delivery of prioritized initiatives across web, mobile, CRM, data warehouse, and marketing tech. You will partner with Engineering leadership, drive roadmaps, and resolve blockers to ensure on-time, quality outcomes across multiple brands including Norwegian, Oceania, and Regent.

The role emphasizes execution over documentation, with accountability for project health, finances, and risk

Responsabilidades

• Lead and manage projects supporting Product Engineering initiatives across multiple technology domains, owning the delivery outcome end to end from intake through planning, execution, testing, deployment, hypercare, and closure.
• Partner with Product Engineering leadership on planning, prioritization, and execution of product roadmaps and enhancements, and build and maintain the project plan covering scope, schedule, milestones, resourcing, dependencies, and critical path through the GTO L-gate lifecycle.
• When a milestone slips or a dependency is blocked, secure a firm commitment directly from the owner by phone or targeted working session, then use writing to document the agreement rather than to request it.
• Interrogate status rather than accept it: understand the technical footprint of the work, test estimates and schedule buffers, and dig into dependencies, environments, and infrastructure until any blocker can be explained without relying on someone else\'s summary.
• Act on risks, requirement changes, and unmapped dependencies the day they surface rather than deferring to the next standup or status meeting.
• Close every meeting with a documented action matrix of owner, deliverable, and due date, and follow up ahead of each due date to surface friction early.
• Manage scope through formal change control, and own the risk, issue, dependency, action, and decision logs, escalating promptly with a recommended path when resolution stalls.
• Report health with high fidelity and without narrative padding: what is blocked, what is impacted, what corrective action is underway, and what decision or escalation is required. Never present a red condition as yellow.
• Own project financials, including capital and operating expense forecasting, actuals and accruals, variance analysis, and reforecast with Finance, and track requisitions, purchase orders, and vendor spend against approved funding.
• Hold vendors and systems integrators to their commitments, including deliverable acceptance, statement of work adherence, and timely escalation of performance issues.
• Partner with business analysts and process owners to confirm requirements, designs, and acceptance criteria are validated before build, and coordinate test planning, defect triage, user acceptance testing, and go / no-go readiness.
• Plan and execute deployment and cutover, including readiness checks, rollback planning, communications, and handover to operational support.
• Serve business partners, delivery teams, and vendors as an enablement function: anticipate constraints, shield them from unnecessary process noise, and keep delivery mapped to strategic priorities, partnering with change management on the engagement, training, and adoption needed to realize benefits.
• Produce accurate, on-time Portfolio Operations Review reporting and maintain project data in the GTO portfolio tools of record so portfolio and exec

Descrição da oferta de emprego

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

JOB SUMMARY

The Project Manager, Product Engineering is accountable for the delivery outcome of assigned initiatives within the GTO Product Engineering PMO. This role partners closely with Product Engineering leadership to drive the successful delivery of prioritized initiatives across key platforms, including web, mobile, reservation systems, CRM, data warehouse, and marketing technology. This is an execution-facing role: drive predictable delivery, clear roadblocks personally, and push projects across the finish line rather than document project history. Initiatives are frequently delivered across multiple brands, including Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises. Reporting to the Director of the Product Engineering PMO, this position operates within the standards, governance, and reporting frameworks established by the GTO Center of Excellence, including the L-gate lifecycle, capital approval process, and Portfolio Operations Review cadence. The Project Manager leads cross-functional teams through influence rather than direct reporting authority, treats the PMO as an enablement function, and is personally accountable for the accuracy and candor of the project's reported position.

POSITION RESPONSIBILITIES

• Lead and manage projects supporting Product Engineering initiatives across multiple technology domains, owning the delivery outcome end to end from intake through planning, execution, testing, deployment, hypercare, and closure. Accountability is for the result, not the status trail.
• Partner with Product Engineering leadership on planning, prioritization, and execution of product roadmaps and enhancements, and build and maintain the project plan covering scope, schedule, milestones, resourcing, dependencies, and critical path through the GTO L-gate lifecycle.
• When a milestone slips or a dependency is blocked, secure a firm commitment directly from the owner by phone or targeted working session, then use writing to document the agreement rather than to request it.
• Interrogate status rather than accept it: understand the technical footprint of the work, test estimates and schedule buffers, and dig into dependencies, environments, and infrastructure until any blocker can be explained without relying on someone else's summary.
• Act on risks, requirement changes, and unmapped dependencies the day they surface rather than deferring to the next standup or status meeting.
• Close every meeting with a documented action matrix of owner, deliverable, and due date, and follow up ahead of each due date to surface friction early.
• Manage scope through formal change control, and own the risk, issue, dependency, action, and decision logs, escalating promptly with a recommended path when resolution stalls.
• Report health with high fidelity and without narrative padding: what is blocked, what is impacted, what corrective action is underway, and what decision or escalation is required. Never present a red condition as yellow.
• Own project financials, including capital and operating expense forecasting, actuals and accruals, variance analysis, and reforecast with Finance, and track requisitions, purchase orders, and vendor spend against approved funding.
• Hold vendors and systems integrators to their commitments, including deliverable acceptance, statement of work adherence, and timely escalation of performance issues.
• Partner with business analysts and process owners to confirm requirements, designs, and acceptance criteria are validated before build, and coordinate test planning, defect triage, user acceptance testing, and go / no-go readiness.
• Plan and execute deployment and cutover, including readiness checks, rollback planning, communications, and handover to operational support.
• Serve business partners, delivery teams, and vendors as an enablement function: anticipate constraints, shield them from unnecessary process noise, and keep delivery mapped to strategic priorities, partnering with change management on the engagement, training, and adoption needed to realize benefits.
• Produce accurate, on-time Portfolio Operations Review reporting and maintain project data in the GTO portfolio tools of record so portfolio and exec