Technical Product Lead – Embarkation & Ports

NCL Bahamas Ltd.; Miami (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a Technical Product Lead – Embarkation & Port Operations to own the full product lifecycle from ideation to delivery and optimization.

You will lead a team of developers, coordinate with PMO and platform teams, and drive strategic initiatives across guest check-in, boarding, debarkation, and terminal operations across NCL brands. The role requires 7+ years in tech, 3+ years of management, and a track record in product ownership within digital

Qualifications

• 7+ years in a technology environment with strategic focus.

Responsibilities

• Own and drive the product vision, strategy, and roadmap for embarkation and port operations systems.
• Define requirements and priorities with stakeholders across ports and ships.
• Manage vendor relationships and issue escalation.
• Oversee KPIs, analytics, and quarterly business reviews for product performance.
• Lead a team of developers and guide technical execution of the roadmap.
• Ensure compliance with IT security, data governance, and audit controls.

Skills

Leadership

Stakeholder management

Cross-functional collaboration

Agile methodologies

Communication skills

Analytical decision-making

IT governance & security knowledge

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Management Information Systems

Bachelor's Degree in Business Administration

Bachelor's Degree in Project Management

Tools

Fidelio

Otalio

Job description

Norwegian Cruise Line Holdings Ltd. is seeking a Technical Product Lead – Embarkation & Port Operations to own the full product lifecycle from ideation to delivery and optimization.

You will lead a team of developers, coordinate with PMO and platform teams, and drive strategic initiatives across guest check-in, boarding, debarkation, and terminal operations across NCL brands. The role requires 7+ years in tech, 3+ years of management, and a track record in product ownership within digital