Delivery & Install Technician

AD Solutions; Orlando (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in Workplace Technology is seeking an Install Technician in Orlando. This entry-level position offers hands-on training and a career path into Field Service Technician roles. Candidates should possess strong customer service skills, technical abilities, and a valid driver's license. The role involves equipment setup, troubleshooting, and ensuring timely installations while adhering to safety procedures.

Qualifications

• Ability to understand and execute oral and written instructions.
• Technical ability to set up, maintain, repair, troubleshoot and refurbish multifunctional devices.

Responsibilities

• Responsible for the efficient setup of all equipment to be delivered to customer locations.
• Troubleshoot failures and repairs for copier/fax/duplicators equipment.
• Meet all installation/delivery deadlines.

Skills

Customer Service

Communication

Technical Ability

Decision Making

Education

High School Diploma

Job description

At AD Solutions, we’re transforming how workplaces operate with innovative technology solutions. As an award-winning leader in Workplace Technology, we specialize in document workflow solutions and managed network services that save costs, improve productivity, and drive revenue. With headquarters in Orlando and branch offices in Miami, Tampa, Melbourne, and Jacksonville, we’re rapidly growing and looking for ambitious individuals to join our team.

We are rapidly growing and are looking to add an office technology Install Technician with excellent internal/external customer service and great communication skills. If you are looking for an exciting opportunity with hands-on training in an entry level position with a vigorous career track into Field Service Technician (client facing break/fix) or Operations Administration this is the job for you.

Primary Duties:

• Responsible for the efficient setup of all equipment to be delivered to customer locations.

• Ensure proper documentation of accessories, supplies and equipment serialization.

• Troubleshoot failures and repairs for copier/fax/duplicators equipment.

• Excellent ability to work through remote applications i.e. email, google scan, remote data entry.

• Able to multitask data entry update and enter all new information regarding installation and delivery calls.

• Ability to drive a box truck, extended drive time to exceed 2 hours one way.

• Meet all installation/ delivery deadlines.

• Work within a team and customer focus culture.

Physical Demands:

• Physical strength and agility sufficient to perform the work of this class.

• Must be able to travel within company service area on a daily basis to various customer sites by automobile or truck or to approved training locations via company authorized transportation.

• Requires frequent kneeling and bending and considerable use of hands and tools.

• Frequently requires moving or lifting of more than 50 pounds.

• Use of ladders, forklifts and other heavy transportation machinery.

• Ability to use hands for fine manipulation of tools necessary to repair equipment.

• Must adhere to safety procedures, rules, and best practices.

Skills:

• Ability to understand and execute oral and written-instructions.

• Ability to establish and maintain effective working relationships.

• Technical ability to set up, maintain, repair, troubleshoot and refurbish multifunctional devices.

• Excellent ability to analyze information and demonstrate effective decision making skills.

• Ability to work independently and remote while meeting all deadlines.

• Demonstrated ability to adapt to organizational changes and processes.

Requirements:

• High School Diploma.

• Valid State Driver's license and good driving record.

• Must be able to meet all employment background screening requirements required by ADSolutions and its clients (including state and local governments, municipalities, school boards, and childcare facilities).

• Professional appearance and conduct.

• Any visible piercing and tattoos must be covered at all times.
  
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