Delivery & Fulfillment Leader: Strategy & Growth

Bachman's Inc; Minneapolis (MN); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Employee Discount

Medical Insurance

Dental Insurance

Vision

Life and AD&D

Disability, Accident, Critical Illness

401(K)

ID Watchdog

Pet Insurance

Wellness

Employee Assistance Program (EAP)

PTO

Paid Holidays (6/year)

Job summary

Bachman’s is seeking a Delivery and Fulfillment Manager to lead the strategy and daily operations of our delivery and fulfillment teams, ensuring products are delivered safely, accurately, and on time.

This role combines operational leadership, team development, and continuous improvement, making it an exciting opportunity for a results-driven leader who is passionate about logistics, efficiency, and service excellence.

Qualifications

• 2-year degree or 3+ years supervisory experience required.
• Demonstrated professionalism, integrity, interpersonal, leadership, communication, and organizational skills required.

Responsibilities

• Lead package delivery and order fulfillment operations to achieve productivity, quality, and customer service goals.
• Develop and execute strategies to improve delivery and fulfillment performance.
• Partner with the Order Center, eCommerce team, buyers, and production teams to streamline processes and improve efficiency.
• Train, coach, and develop team members while ensuring compliance with safety standards and procedures.
• Support recruiting and workforce planning efforts, including seasonal hiring needs.
• Create growth and development opportunities for delivery, fulfillment, eCommerce, and retail teams.
• Monitor and analyze operational and financial performance, including productivity metrics, budgets, and P&L results.
• Evaluate delivery and handling fees annually and recommend pricing adjustments as needed.
• Participate in strategic planning initiatives and manage departmental purchases within budget guidelines.
• Ability to oversee outdoor operations in all weather conditions.
• Must be able to lift up to 50 lbs. regularly.
• Availability to work extended hours, including 50+ hour weeks during peak seasons.
• Occasional handling of lawn care chemicals.

Skills

Leadership

Communication

Interpersonal skills

Organizational skills

Professionalism

Integrity

Education

2-year degree

3+ years supervisory experience

Tools

MS Office

DDMS

NetSuite

RFSmart

Job description

Bachman’s is seeking a Delivery and Fulfillment Manager to lead the strategy and daily operations of our delivery and fulfillment teams, ensuring products are delivered safely, accurately, and on time.

This role combines operational leadership, team development, and continuous improvement, making it an exciting opportunity for a results-driven leader who is passionate about logistics, efficiency, and service excellence.