Delivery Driver - Home Medical Equipment

Medical Service Company; Troy (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

Advancement Opportunities

Medical, Dental & Vision Insurance

HSA Account w/Company Contribution

Pet Insurance

Life and AD&D Insurance

Short-Term and Long-Term Disability

Tuition Reimbursement Program

Employee Assistance Program (EAP)

Employee Referral Bonus Program

Social Recognition Program

Employee Engagement Opportunities

CALM App

401k / Roth IRA with match

Company Discounts

Payactiv/On-Demand Pay

Paid vacation, Sick Days, YOU Days and

Job summary

MSC is recruiting Medical Equipment Technicians to deliver, set up, educate patients on DME equipment, and pickup devices for home care customers within a defined area. The role requires coordinating with Dispatch, loading orders, guiding patients on proper equipment use, and completing all paperwork.

It also includes vehicle maintenance and participating in on-call rotations. Applicants should have a high school diploma or GED, be at least 21 with a clean driving record, and possess strong

Qualifications

• Graduate of an accredited high school or GED equivalence.
• Experience with HME delivery is a plus.
• Must be at least 21 years of age with an excellent driving record.
• Strong communication and customer service skills.
• Able to lift up to 100 pounds.

Responsibilities

• Determines with the Dispatch Coordinator the best daily route of the manifest for delivery of orders and pickup of equipment, and communicates with the Dispatch Coordinator on the completion of each stop.
• Verifies and loads staged orders as prescribed on the work order for delivery, and unloads picked up equipment at completion of route.
• Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers, providing customer orientation, instructing on the proper use of equipment, and working with customers to solve a variety of problems.
• Completes delivery and pickup paperwork promptly and accurately, returning paperwork to the appropriate facility personnel.
• Performs daily maintenance on assigned vehicle.
• Participates in on-call rotation as scheduled
• Performs other duties as assigned.

Skills

HME delivery experience

Communication

Customer relations

Interpersonal skills

Organizational skills

Driving record clean

Education

High school diploma or GED

Job description

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC).

MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work!

MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.

In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success!

Join Our Team!

• Competitive Pay
• Advancement Opportunities
• Medical, Dental & Vision Insurance
• HSA Account w/Company Contribution
• Pet Insurance
• Company provided Life and AD&D insurance
• Short-Term and Long-Term Disability
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Employee Referral Bonus Program
• Social Recognition Program
• Employee Engagement Opportunities
• CALM App
• 401k (with a matching program) / Roth IRA
• Company Discounts
• Payactiv/On-Demand Pay
• Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays

Schedule: Full-Time Mon-Fri plus on call rotation

Medical Equipment Technicians

are responsible for the delivery, set-up, patient education and pick up of DME equipment and pharmaceuticals to home care customers within a prescribed and assigned geographical area.

The Medical Equipment Technician will make deliveries within the surrounding area.

Responsibilities and Duties

• Determines with the Dispatch Coordinator the best daily route of the manifest for delivery of orders and pickup of equipment, and communicates with the Dispatch Coordinator on the completion of each stop.
• Verifies and loads staged orders as prescribed on the work order for delivery, and unloads picked up equipment at completion of route.
• Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers, providing customer orientation, instructing on the proper use of equipment, and working with customers to solve a variety of problems.
• Completes delivery and pickup paperwork promptly and accurately, returning paperwork to the appropriate facility personnel.
• Performs daily maintenance on assigned vehicle.
• Participates in on-call rotation as scheduled
• Performs other duties as assigned.

Qualifications

Education: Graduate of an accredited high school or GED equivalence.

Experience/Knowledge/Skills/Physical Requirements

• Experience with HME delivery experience a plus
• Be at least 21 years of age with an excellent driving records
• Excellent communication and customer relation skills.
• Excellent interpersonal and organizational skills (a team player).
• Clean and neat in personal appearance.
• Good physical condition with ability to lift 100 pounds.
• Must pass the HPE (Human Performance Evaluation) test.