Medical Delivery Technician - Full-Time

Health System Services; City of Tonawanda (NY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

401K with company contribution

Paid Holidays

Short Term Disability

Tuition Reimbursement

Job summary

Health System Services is hiring a Medical Delivery Technician to deliver, install, and service Durable Medical Equipment (DME). You will interact with patients and families, ensuring safe operation and proper usage of the equipment.

Responsibilities include equipment delivery, setup, maintenance, completing paperwork and inventory, and keeping a clean vehicle and workspace. A valid state driver’s license, 1 year of delivery or customer service experience, and a high school diploma are required.

Qualifications

• Valid state driver's license required.
• Background screening required.
• 1 year delivery and/or customer service experience preferred.
• Must be 21 years of age due to auto insurance.

Responsibilities

• Deliver and install Durable Medical Equipment (DME) safely and promptly.
• Provide delivery, pick up, and maintenance of home medical equipment.
• Operate and maintain company vehicle in a safe manner.
• Educate patients and caregivers on proper equipment use.
• Perform minor repairs and troubleshooting on equipment.
• Complete paperwork, trip logs, and inventory checklist accurately.
• Organize equipment according to company policies.
• Lift, push, pull, and carry equipment of varying weights.
• Navigate different spaces to deliver and install equipment.
• Return equipment for sanitation as needed.

Skills

Customer service

Communication

Mechanical skills

Safe driving

Physical stamina

Education

High school diploma

Job description

Do you display Empathy, Passion, Integrity, and Commitment? If YES, join us at HSS where we are passionate about healthcare and provide seamless services to our clients and colleagues.

About the Position

The Medical Delivery Technician is responsible for delivering, setting up, picking up, and troubleshooting Durable Medical Equipment (DME). As the face of the company, the Medical Delivery Technician provides exceptional customer service, embodying our core values of Empathy, Passion, Integrity, and Commitment in every interaction.

• Deliver and install Durable Medical Equipment (DME) in a safe and timely manner.
• Provides delivery, pick up, and maintenance of all types of home medical equipment and medical supplies.
• Safe operation, organization, and maintenance of a company-owned vehicle.
• Educates patients, family members, and caregivers on proper and safe use of equipment.
• Minor repair and troubleshooting equipment.
• Thorough and accurate completion of all paperwork, trip logs, and van inventory checklist.
• Organizes and maintains equipment according to company policies.
• Frequent lifting, pushing, pulling, and carrying equipment of varying weights.
• Navigating different sized areas to deliver and install the equipment.
• Picking up equipment and bringing equipment back for sanitation.

What We’re Looking For

• Valid state-issued driver’s license in the state where the employee works, required.
• Ability to cover one week of on-call requirements per month.
• High school diploma required.
• 1 year of delivery and/or customer service, strongly preferred.
• Candidates should possess a safe driving history and will be required to complete a background screening as part of the hiring process.
• Must be 21 years of age to meet the coverage requirements of the company’s auto insurance.
• Ability to lift, push, pull, and carry equipment of varying weights.

Qualifications for Success

• Kind and friendly attitude.
• Excellent verbal and written communication skills.
• Organized with high attention to detail.
• Professional and courteous demeanor.
• Good mechanical skills.

What You Get - Benefits That Go Beyond the Basics

• Comprehensive Health Coverage -Medical, Dental, and Vision insurance to keep you and your family well
• Future-Ready Retirement Plan -401K with 3% company contribution after one year and 1,000 hours worked
• Time to Recharge -Generous PTO, Vacation and 9 Paid Holidays
• Extra Support When You Need It -Short Term Disability (optional) and Company-Paid Long-Term Disabilityand Free Confidential Employee Assistance Program
• Education That Pays Off -Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs
• Be Part of Something Bigger -Join an organization that values giving back through community programs