Warehouse Specialist/Medical Equipment Technician

Medical Service Company; Sandusky (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

Advancement Opportunities

Medical, Dental & Vision Insurance

HSA Account w/Company Contribution

Pet Insurance

Life and AD&D insurance

Short-Term and Long-Term Disability

Tuition Reimbursement Program

EAP

Employee Referral Bonus Program

Social Recognition Program

Employee Engagement Opportunities

CALM App

401k (with a matching program) / Roth

Company Discounts

Payactiv/On-Demand Pay

Paid vacation

Sick Days

YOU (Mental Health) Days and Holidays

Job summary

MSC is a health equipment provider based in the United States, offering home medical equipment with over 75 years of experience. The company emphasizes competitive pay, advancement opportunities, and a robust benefits package including medical, dental, vision, HSA contributions, life and AD&D insurance, disability coverage, tuition reimbursement, EAP, referral bonuses, and more.

The role covers full-time delivery, setup, education, and pickup of DME within a defined geographic area.

Qualifications

• Excellent communication and customer relation skills.
• Be at least 21 years of age with an excellent driving record.
• Good physical condition with ability to lift up to 100 pounds.

Responsibilities

• Fulfills, stages, and QAs orders to be delivered in a timely manner according to routed schedule requirement.
• Packages and labels outgoing UPS deliveries.
• Maintains warehouse and work area in a neat and orderly manner.
• Assists with other warehouse activities as needed.
• Acts as point person between departments to assure prompt responses for customer inquiries regarding shipped orders or availability of stock items.
• Acts as point person for warehouse development and organization.
• Assist purchasing as needed.
• Determines with the Dispatch Coordinator the best daily route of the manifest for delivery of orders and pickup of equipment and communicates with the Dispatch Coordinator on the completion of each stop.
• Verifies and loads staged orders as prescribed on the work order for delivery, and unloads picked up equipment at completion of route.
• Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers, providing customer orientation, instructing on the proper use of equipment, and working with customers to solve a variety of problems.
• Completes delivery and pickup paperwork promptly and accurately, returning paperwork to the appropriate facility personnel.

Skills

Communication

Customer relations

Driving

Organizational skills

Education

High school diploma or GED

Job description

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC).

MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work!

MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US.

In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success!

• Competitive Pay
• Advancement Opportunities
• Medical, Dental & Vision Insurance
• HSA Account w/Company Contribution
• Pet Insurance
• Company provided Life and AD&D insurance
• Short-Term and Long-Term Disability
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Employee Referral Bonus Program
• Social Recognition Program
• Employee Engagement Opportunities
• CALM App
• 401k (with a matching program) / Roth IRA
• Company Discounts
• Payactiv/On-Demand Pay
• Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays

Schedule: Full Time Mon-Fri plus on call rotation

General: Responsible for ensuring that orders to be delivered are properly filled, staged and ready for delivery, and maintaining HME and warehouse in a clean and organized manner. Responsible for the delivery, set-up, patient education and pick up of DME equipment and pharmaceuticals to home care customers within a prescribed and assigned geographical area.

Responsibilities and Duties:

• Fulfills, stages, and QAs orders to be delivered in a timely manner according to routed schedule requirement.
• Packages and labels outgoing UPS deliveries.
• Maintains warehouse and work area in a neat and orderly manner.
• Assists with other warehouse activities as needed.
• Acts as point person between departments to assure prompt responses for customer inquiries regarding shipped orders or availability of stock items.
• Acts as point person for warehouse development and organization.
• Assist purchasing as needed.
• Determines with the Dispatch Coordinator the best daily route of the manifest for delivery of orders and pickup of equipment and communicates with the Dispatch Coordinator on the completion of each stop.
• Verifies and loads staged orders as prescribed on the work order for delivery, and unloads picked up equipment at completion of route.
• Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers, providing customer orientation, instructing on the proper use of equipment, and working with customers to solve a variety of problems.
• Completes delivery and pickup paperwork promptly and accurately, returning paperwork to the appropriate facility personnel.

Qualifications:

Education: Graduate of an accredited high school or GED equivalent.

Experience/Knowledge/Skills/Physical Requirements:

• Experience with HME delivery experience a plus
• Be at least 21 years of age with an excellent driving record.
• Excellent communication and customer relation skills.
• Excellent interpersonal and organizational skills (a team player).
• Clean and neat in personal appearance.
• Good physical condition with ability to lift up to 100 pounds.
• Must pass the HPE (Human Performance Evaluation) test.