Delivery Dispatcher: Route Planning & Customer Coordination

Oldcastle APG, Inc.; Ridgeway (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement plan

Wellness programs

Job summary

Oldcastle APG, Inc. in Ridgeway, VA is seeking a logistics dispatcher to coordinate customer deliveries and manage a mix of company trucks and outside haulers. You will handle dispatch, schedule shipments, and work with sales, shipping, and operations to ensure on-time delivery.

The role requires strong communication, multitasking, and attention to detail in a fast-paced environment. DOT regulations knowledge and mapping skills are valuable, with proficiency in Excel and Office tools preferred.

Qualifications

• Minimum GED required.
• Experience in building materials dispatch or transportation preferred.
• Knowledge of masonry and hardscapes products is a plus.

Responsibilities

• Receive and process customer orders through telephone, email, and other electronic means.
• Prepare a shipping schedule that maintains accountability of all outgoing and incoming shipments.
• Coordinate with company trucking fleet and outside haulers to meet delivery times and requirements.
• Communicate effectively with customers and truck drivers to dispatch orders in a timely and efficient manner.
• Understand the delivery area to assist with route and travel time planning.

Skills

Dispatch coordination

Customer service

Excel

Microsoft Word

Outlook

Microsoft Teams

Route planning

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

Oldcastle APG, Inc. in Ridgeway, VA is seeking a logistics dispatcher to coordinate customer deliveries and manage a mix of company trucks and outside haulers. You will handle dispatch, schedule shipments, and work with sales, shipping, and operations to ensure on-time delivery.

The role requires strong communication, multitasking, and attention to detail in a fast-paced environment. DOT regulations knowledge and mapping skills are valuable, with proficiency in Excel and Office tools preferred.