Delivery Dispatch & Driver Support Coordinator

WholesomeCo Cannabis; Bountiful (UT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

HSA

EAP

PTO

Paid holidays

Employee discount

Job summary

WholesomeCo in Bountiful, UT hires a Dispatcher - Driver Support Coordinator to coordinate and schedule deliveries, assign routes, assemble orders, and ensure delivery records are complete. You will monitor routing software, support drivers throughout the day, and maintain knowledge of company products and state delivery regulations.

The role emphasizes a positive, patient-focused attitude and teamwork. This full-time position offers benefits and opportunities to grow with a fast-paced startup

Qualifications

• 1+ years dispatch or logistics experience preferred.
• 2+ years customer service experience preferred.
• Superior written and verbal communication skills.
• Strong computer skills and comfort with new software/applications.
• Experience with smartphone apps.
• Good teamwork mentality and relationship building.
• Experience in transportation/dispatch industries.
• Strong analytical thinking and problem solving.
• Flexible schedule for mornings, evenings, weekends.
• Reliable and dependable at all times.
• Willingness to learn scheduling tools and make approved changes.

Responsibilities

• Coordinate, route, schedule deliveries, assemble orders, and facilitate payment processing.
• Create transportation manifests and other required records for patient deliveries.
• Answer calls with a cheerful, positive attitude regarding delivery orders or driver issues.
• Maintain knowledge of company products and current state laws for medical cannabis and delivery regulations.
• Monitor routing software and communicate with drivers; be the point of contact for issues.
• Ensure rostered drivers have routes in the system and in the correct area; adjust routes as needed.
• Light scheduling; learn scheduling tools and make approved changes.
• Other duties as requested.

Skills

Dispatch experience

Customer service

Communication skills

MS Office

Smartphone apps

Teamwork

Transportation/dispatch industry

Analytical thinking

Flexibility

Reliability

Scheduling

Multitasking

Tools

Routing software

Microsoft Office

Job description

WholesomeCo in Bountiful, UT hires a Dispatcher - Driver Support Coordinator to coordinate and schedule deliveries, assign routes, assemble orders, and ensure delivery records are complete. You will monitor routing software, support drivers throughout the day, and maintain knowledge of company products and state delivery regulations.

The role emphasizes a positive, patient-focused attitude and teamwork. This full-time position offers benefits and opportunities to grow with a fast-paced startup