Delivery Director, Enterprise AI (Insurance & Industrials)

Primis; New York (NY); Hybrid; USD 165,000 - 180,000; Full time

Benefits offered by this job

Equity

Bonus

Health, dental and vision insurance

401(k)

Job summary

Primis in New York is seeking a Delivery Director to own enterprise client relationships across North America, focusing on insurance and industrial clients. You will lead platform deployments, turn strategic questions into AI workflows, and drive growth by converting pilots into multi-year contracts.

You will partner with engineering and AI/ML teams to scope and ship production-grade solutions, driving retention and upsell opportunities with Sales.

Qualifications

• 5+ years in consulting or enterprise solution delivery, including delivery of highly technical AI/ML projects.
• Track record leading multi-stakeholder engagements with C-suite / senior executive clients.
• Hands-on experience deploying AI/ML apps or intelligent workflows (LLMs, RAG pipelines, forecasting models or reasoning systems).
• At least one delivery in insurance or industrials, and a working grasp of the domain (e.g. underwriting and claims differences).
• Proven record of driving upsells and account growth through delivery.
• Product thinking: reflect on past deployments and what you would do differently.
• Career path from management consulting into a delivery or product role at a tech company.
• Based in New York or the Eastern time zone.

Responsibilities

• Lead platform deployments across complex enterprise engagements with C-suite and senior executives.
• Turn ambiguous strategic questions into structured problem frames and high-impact AI workflows.
• Deliver pilot results and convert pilots into full-year and multi-year contracts.
• Partner with engineering and AI/ML teams to scope, design and ship production-grade solutions.
• Drive retention, recurring contract value and upsells alongside Sales.

Skills

Executive stakeholder management

AI/ML project delivery

Platform deployments

Strategic problem framing

Upsell & account growth

Product thinking

Management consulting trajectory

Location: NY or ETZ

Job description

A fast-growing Enterprise AI company in New York is hiring a Delivery Director to own key enterprise client relationships across North America, with a focus on insurance and industrial clients. You'll own each relationship from first pilot through full-year contract and expansion.

The company's platform uses advanced AI reasoning and agentic workflows to help large organizations turn strategy into action. This role is the person who makes that real for clients.

What you'll do:

• Lead platform deployments across complex enterprise engagements, working directly with C-suite and senior executives at insurance and industrial companies
• Take big, ambiguous strategic questions and turn them into structured problem frames and high-impact AI workflows
• Deliver real, tangible results during the pilot phase, and convert pilots into full-year and multi-year contracts
• Partner with engineering and AI/ML teams to scope, design and ship highly technical, production-grade solutions
• Drive retention, recurring contract value and upsells alongside Sales

What you bring:

• 5+ years in consulting or enterprise solution delivery, including delivery of highly technical AI/ML projects
• A track record leading multi-stakeholder engagements with C-suite / senior executive clients
• Hands-on experience deploying AI/ML apps or intelligent workflows (LLMs, RAG pipelines, forecasting models or reasoning systems)
• At least one delivery in insurance or industrials, and a working grasp of the domain (e.g. how underwriting and claims differ)
• A proven record of driving upsells and account growth through delivery
• Product thinking: you reflect on past deployments and know what you'd do differently
• A career path from management consulting into a delivery or product role at a tech company
• Based in New York or the Eastern time zone

No prior experience with the company's specific AI approach is needed. You'll get materials to get up to speed before interviews.

The package:

• $165,000 – $180,000 base + equity + bonus (based on company and individual performance)
• Fully company-paid health, dental and vision; 401(k)
• NYC hybrid, or fully remote in the US or Canada