Banking Delivery Leader: Client Success & Growth

Synechron; Philadelphia (Philadelphia County); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Global offices

Paid time off

Maternity & paternity leave

Insurance plans

Retirement plans

Udemy for Business access

Job summary

Synechron seeks a Delivery Manager with deep banking industry experience to drive technology and business transformation programs, strengthening strategic client relationships and growing accounts.

The role requires delivery leadership, stakeholder management, domain expertise, and commercial acumen, collaborating with delivery, sales, consulting, and technology teams to achieve business outcomes.

Qualifications

• Bachelor’s or Master’s degree in Business Management, Information Technology, or a related field.
• 12–15 years of progressive IT service delivery or stakeholder management experience.
• Extensive banking domain experience and senior stakeholder relationship management.
• Experience overseeing complex IT services for enterprise clients with high quality and compliance.
• ITIL, SLA management, and risk/compliance mastery.

Responsibilities

• Own end-to-end delivery of programs, projects, and managed services engagements.
• Drive client satisfaction, governance, and executive-level reporting.
• Identify opportunities for account growth and cross-sell across service lines.
• Lead multi-location delivery teams and ensure profitability targets.

Skills

Delivery management

Banking industry experience

Stakeholder management

Executive communication

Business development

Education

Bachelor’s or Master’s degree in Business Management, Information Technology, or related field

Job description

Synechron seeks a Delivery Manager with deep banking industry experience to drive technology and business transformation programs, strengthening strategic client relationships and growing accounts.

The role requires delivery leadership, stakeholder management, domain expertise, and commercial acumen, collaborating with delivery, sales, consulting, and technology teams to achieve business outcomes.