Delivery & Customer Happiness Advocate

Carvana; Omaha (NE); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) with match

Overtime opportunities

Health & Vision benefits

Dental coverage

Paid time off 13 days (first year)

Tuition reimbursement program

Stock purchase plan

Job summary

Carvana in Omaha, NE seeks Customer Advocates with 2+ years in customer-facing roles to support the car-buying journey and doorstep deliveries. The position offers clear growth, benefits, and a team-focused environment.

Hours vary 7am–5pm, 9am–7pm, or 11am–9pm with seven-day availability and rotating days off. Starting pay is $18/hr, rising to $20/hr with merit-based increases and a performance-based program.

Qualifications

• At least 2 years of customer-facing experience.
• Ability to read, write, speak and understand English.
• Willingness to work 7 days a week with rotating days off.
• Comfort with physically demanding tasks and driving responsibilities.

Responsibilities

• Deliver vehicles to customers' doors with training provided.
• Load/unload vehicles onto the hauler and inspect for safety.
• Complete customer paperwork and update tracking system notes.
• Maintain a safe driving record per company policy.

Skills

Customer service

Communication

English fluency

Job description

Carvana in Omaha, NE seeks Customer Advocates with 2+ years in customer-facing roles to support the car-buying journey and doorstep deliveries. The position offers clear growth, benefits, and a team-focused environment.

Hours vary 7am–5pm, 9am–7pm, or 11am–9pm with seven-day availability and rotating days off. Starting pay is $18/hr, rising to $20/hr with merit-based increases and a performance-based program.