Delivery & Customer Experience Specialist

Gentell, Inc.; Cleveland (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Gentell, Inc. is hiring a Delivery Driver and Customer Service Representative. You will deliver products on established routes and provide frontline customer support, balancing safe driving with responsive service.

Responsibilities include loading/unloading, pre-trip inspections, documenting deliveries, and communicating with the corporate office. A valid license and clean driving history are required, with the ability to lift up to 50 pounds.

Qualifications

• High School Diploma, GED or equivalent.
• Valid Driver's License.
• 3 years experience in delivery and customer service.
• Clean driving record.
• Clear Criminal Background Check.
• Computer literate.
• Strong mechanical aptitude and ability to perform routine vehicle maintenance.
• Excellent organizational and written/oral communication skills.
• Ability to work in a fast-paced environment and be self-directed.
• Ability to lift up to 50 pounds.

Responsibilities

• Operate and drive light trucks to deliver Gentell products.
• Perform pre-trip vehicle inspections.
• Ensure correct loading and unloading of the vehicle.
• Drive safely and follow all traffic rules.
• Record pickups, deliveries, mileage, and fuel costs.
• Communicate with the corporate office.
• Check load-related documentation for accuracy.
• Provide courteous service to customers and co-workers.
• Complete end-of-shift paperwork including logs and receipts.

Skills

Customer Focus

Communication

Energy & Stress

Teamwork

Problem Solving

Accountability and Dependability

Ethics and Integrity

Education

High School Diploma or GED

Job description

Gentell, Inc. is hiring a Delivery Driver and Customer Service Representative. You will deliver products on established routes and provide frontline customer support, balancing safe driving with responsive service.

Responsibilities include loading/unloading, pre-trip inspections, documenting deliveries, and communicating with the corporate office. A valid license and clean driving history are required, with the ability to lift up to 50 pounds.