Frontline Delivery & Customer Experience Specialist

Gentell; Ocala (FL); On-site; USD 38,000 - 44,000; Full time

Job summary

Gentell is seeking a combined Delivery Driver and Customer Service Representative. You will deliver Gentell products along established routes, load and unload with care, and provide excellent service at customer locations.

The role requires focusing on safety, accurate paperwork, and effective communication with the corporate office and customers. The position emphasizes frontline representation of Gentell, with responsibilities that include checking stock levels, following CDC guidelines, and

Qualifications

• High school diploma or GED required.
• Valid driver's license and clean driving record.
• Minimum 3 years in delivery and customer service.
• Willingness to perform vehicle maintenance and load handling.
• Strong communication and organizational skills.

Responsibilities

• Operate and drive light trucks to deliver Gentell products.
• Load/unload vehicle and verify paperwork and deliveries.
• Provide courteous customer service at client sites.
• Maintain vehicle safety, logs and fuel costs.
• Report any defects, delays or delivery issues to supervision.

Skills

Delivery experience

Customer service

Valid driver's license

High school diploma

Criminal background check

Computer literate

Mechanical aptitude

Lift up to 50 pounds

Education

High school diploma

Job description

Gentell is seeking a combined Delivery Driver and Customer Service Representative. You will deliver Gentell products along established routes, load and unload with care, and provide excellent service at customer locations.

The role requires focusing on safety, accurate paperwork, and effective communication with the corporate office and customers. The position emphasizes frontline representation of Gentell, with responsibilities that include checking stock levels, following CDC guidelines, and