Delivery & Customer Experience Specialist

Gentell; Bristol Township (Bucks County); On-site; USD 32,000 - 48,000; Full time

Job summary

Gentell, a leading wound care company based in Yardley, PA, is seeking a combined Delivery Driver and Customer Service Representative. You will deliver products along established routes and provide frontline customer service, ensuring accuracy in loading, delivery documentation and stock checks.

The ideal candidate has a high school diploma, a valid license, 3 years delivery/service experience, and can work indoors and outdoors, with strong communication and dependability in a fast-paced

Qualifications

• High School Diploma or GED required.
• Valid Driver's License and clean driving record.
• 3 years experience in delivery and customer service.
• Ability to lift up to 50 pounds.
• Clear Criminal Background Check.
• Strong oral and written communication abilities.
• Self-directed and able to work with minimal supervision.
• Occasional weekends and outdoor work.

Responsibilities

• Deliver Gentell products on established routes with safe vehicle operation.
• Load/unload correctly and perform pre-trip inspections.
• Maintain accurate delivery records and paperwork.
• Provide courteous customer service on-site and at delivery points.
• Communicate with corporate office and report issues.
• Check stock levels and provide feedback on delivery problems.
• May require weekends or outdoor work.

Skills

Customer Focus

Communication

Energy & Stress

Teamwork

Problem Solving

Accountability and Dependability

Ethics and Integrity

Computer literacy

Job description

Gentell, a leading wound care company based in Yardley, PA, is seeking a combined Delivery Driver and Customer Service Representative. You will deliver products along established routes and provide frontline customer service, ensuring accuracy in loading, delivery documentation and stock checks.

The ideal candidate has a high school diploma, a valid license, 3 years delivery/service experience, and can work indoors and outdoors, with strong communication and dependability in a fast-paced