Delivery Assurance Lead, Large Programs

Vertiv Corporation; Westerville (OH); On-site; USD 140,000 - 180,000; Full time

Job summary

Vertiv in Westerville, OH, is seeking a Sr. Manager, Delivery Assurance to own end-to-end delivery performance for large-scale programs, coordinating across Engineering, Supply Chain, Manufacturing, Quality, and Logistics to meet delivery commitments.

The role requires 10–12+ years in manufacturing operations or delivery assurance, with strong leadership and communication skills to manage customer-facing execution and risk mitigation. On-site, with travel as needed.

Qualifications

• Bachelor’s degree in Engineering, Supply Chain, Operations Management, Business, or related field.
• 10-12+ years of manufacturing operations, supply chain, delivery assurance, program execution, or engineering operations.
• Strong understanding of manufacturing execution, BOM structures, and engineering change processes.
• Experience with ERP systems (Oracle Fusion / Oracle EBS preferred).
• Experience working in complex, multi-site manufacturing environments.
• Strong analytical, operational, and communication skills with high attention to execution detail.
• Proven ability to lead cross-functional execution in high-pressure, time-sensitive environments.

Responsibilities

• Own end-to-end delivery performance for assigned large-scale programs and product lines.
• Serve as a key customer-facing execution contact, engaging in structured, recurring cadence meetings covering overall program status, delivery progress, shipment quantities, risks, and schedule adherence.
• Communicate delivery risks, schedule vulnerabilities, and mitigation plans clearly to both internal leadership and external stakeholders.
• Manage escalation pathways related to customer commitments, delivery changes, and execution risks.
• Coordinate with general contractors, integrators, and customer installation teams to align on delivery sequencing, installation requirements, and site readiness needs.
• Ensure alignment between customer expectations and internal execution plans across engineering, manufacturing, and logistics functions.

Skills

Analytical thinking

Operational excellence

Cross-functional leadership

Communication skills

Project management

Problem solving

Education

Bachelor’s degree in Engineering, Supply Chain, Operations Management, Business, or related field

PMP certification

Tools

Power BI

ERP systems (Oracle Fusion / Oracle EBS)

Job description

Vertiv in Westerville, OH, is seeking a Sr. Manager, Delivery Assurance to own end-to-end delivery performance for large-scale programs, coordinating across Engineering, Supply Chain, Manufacturing, Quality, and Logistics to meet delivery commitments.

The role requires 10–12+ years in manufacturing operations or delivery assurance, with strong leadership and communication skills to manage customer-facing execution and risk mitigation. On-site, with travel as needed.