Delinquent Tax Collector

City of Norwalk; Norwalk (CT); On-site; USD 55,000 - 85,000; Full time

Job summary

City of Norwalk seeks a dedicated municipal tax collection professional to manage delinquent taxes and related enforcement activities, maintaining accurate records in line with state statutes.

You will collect current and delinquent taxes, implement enforcement measures, and coordinate with the Assessor’s Office, DMV data, and legal partners. The role requires strong data retrieval, arithmetic, and supervisory capabilities, under supervision of the Tax Collector’s Office.

Qualifications

• Four years of experience in collection work.
• Knowledge of tax collection laws and real estate tax processes.
• Ability to retrieve and verify data using computer systems.

Responsibilities

• Collect current and delinquent taxes and special assessments.
• Implement collection procedures including demands, warrants, and liens.
• Prepare warrants and coordinate with Marshals or Constables; maintain records.
• Maintain records, reports and statistical/narrative documents.
• Coordinate property records with the Assessor’s Office and DMV data.
• Supervise subordinate staff and prepare reports as required.
• Provide information to attorneys, bank officials, and the public.

Skills

Analytical thinking

Attention to detail

Communication skills

Supervisory ability

Multitasking

Data verification

Education

Associate's degree in Business, Public Administration, or related field

Tools

Computer terminal

Job description

Position Definition:

Collects current and delinquent taxes and special assessments, including interest, liens, and other fees and charges. Maintains records to ensure proper accounting of funds.

General Duties:

Receives oral and written instructions from the Tax Collector. Retrieves and verifies tax information via remote computer terminal. Implements collection procedures for the collection of delinquent taxes, including demands, warrants, tax sales, and liens. Works with the Tax Collector to make policy decisions concerning collection enforcement, including criteria, methods, and timing. Prepares and issues warrants to Marshals or Constables and maintains records regarding them. Utilizes third-party agencies to assist with billing delinquent taxes. Files bankruptcy claims following established guidelines. Files Uniform Commercial Code (UCC) liens and maintains records of the same. Assists in filing and releasing municipal tax liens. Maintains access to the state Department of Motor Vehicles (DMV) website for daily delinquent reporting. Maintains and updates records and files, including tax sale information. Coordinates property record keeping and related information with the Assessor’s Office. Supervises subordinate personnel as required. Prepares reports and correspondence. Prepares statistical and narrative reports as required.

Additional Duties:

Coordinates all delinquent collection enforcement measures in the office. Coordinates tax sale title searches and background work and maintains records of the same. Maintains records of tax sale mailings in an organized and timely manner. Analyzes collection procedures. Recommends procedural and methods improvements to the Tax Collector. Provides information to attorneys, bank officials, and the general public. Relieves office staff as needed.

Supervised By:

Receives general supervision from the Tax Collector and functional supervision from the Assistant Tax Collector.

Knowledge:

Knowledge of the various sources of information concerning the ownership of real and personal property and tax liability. Knowledge of tax and assessment terminology, policies and procedures. Comprehensive Knowledge of the state statutes dealing with real estate, business personal property, and motor vehicle property taxes, sewer use charges, and special assessments. Comprehensive knowledge of the state statutes and best practices regarding how to enforce their collection. Knowledge of accounting and accounts receivable principles and practices. Ability to interpret a variety of instructions furnished in written, oral or schedule form. Ability to comprehend and explain applicable state statutes. Ability to type. Ability to retrieve and verify data using a computer terminal. Ability to perform complex arithmetic computations with a high degree of accuracy. Ability to organize work and establish priorities. Ability to multi task. Ability to deal effectively with City staff, attorneys, bank officials, outside collection agents and the public. Ability to communicate effectively both orally and in writing.

Education:

• Associate's degree in Business, Public Administration, or a related field

Experience:

• Four years of experience in collection work.

License or Certificate:

Valid C.C.M.C. (Certified Connecticut Municipal Collector) designation strongly preferred

Note:

The above tasks and responsibilities are illustrative only. The description does not include every task or responsibility.