Delinquent Tax Collector

City of Norwalk, Connecticut; Norwalk (CT); On-site; USD 60,000 - 90,000; Full time

Job summary

The City of Norwalk, Connecticut seeks a Tax Collector’s Office professional to manage current and delinquent taxes, interests, liens, and related assessments. You will implement enforcement procedures, issue warrants, and coordinate with third parties to secure payment.

Key duties include filing bankruptcy claims, UCC liens, maintaining extensive records, and preparing statistical reports. Strong knowledge of tax law and effective communication are required.

Qualifications

• Knowledge of tax and assessment terminology, policies and procedures.
• Ability to interpret and verify data; perform complex arithmetic with accuracy.
• Excellent written and oral communication skills.

Responsibilities

• Collects current and delinquent taxes and special assessments, including interest, liens, and other fees.
• Implements collection procedures for delinquent taxes, including demands, warrants, tax sales, and liens.
• Files bankruptcy claims following established guidelines; files UCC liens and maintains records.
• Maintains records, reports, and correspondence; coordinates with attorneys, bank officials, and the public.
• Coordinates with the Assessor’s Office and DMV for daily delinquent reporting; prepares reports.

Skills

Tax collection knowledge

Accounting principles

Data retrieval via computer terminal

Written and oral communication

Multitasking

Education

Associate's degree in Business or Public Administration

Job description

Description Of Work

Position Definition: Collects current and delinquent taxes and special assessments, including interest, liens, and other fees and charges. Maintains records to ensure proper accounting of funds.

General Duties: Receives oral and written instructions from the Tax Collector. Retrieves and verifies tax information via remote computer terminal. Implements collection procedures for the collection of delinquent taxes, including demands, warrants, tax sales, and liens. Works with the Tax Collector to make policy decisions concerning collection enforcement, including criteria, methods, and timing. Prepares and issues warrants to Marshals or Constables and maintains records regarding them. Utilizes third-party agencies to assist with billing delinquent taxes. Files bankruptcy claims following established guidelines. Files Uniform Commercial Code (UCC) liens and maintains records of the same. Assists in filing and releasing municipal tax liens. Maintains access to the state Department of Motor Vehicles (DMV) website for daily delinquent reporting. Maintains and updates records and files, including tax sale information. Coordinates property record keeping and related information with the Assessor’s Office. Supervises subordinate personnel as required. Prepares reports and correspondence. Prepares statistical and narrative reports as required.

Additional Duties: Coordinates all delinquent collection enforcement measures in the office. Coordinates tax sale title searches and background work and maintains records of the same. Maintains records of tax sale mailings in an organized and timely manner. Analyzes collection procedures. Recommends procedural and methods improvements to the Tax Collector. Provides information to attorneys, bank officials, and the general public. Relieves office staff as needed.

Supervised By: Receives general supervision from the Tax Collector and functional supervision from the Assistant Tax Collector.

Required Knowledge, Skills And Abilities: Knowledge of the various sources of information concerning the ownership of real and personal property and tax liability. Knowledge of tax and assessment terminology, policies and procedures. Comprehensive Knowledge of the state statutes dealing with real estate, business personal property, and motor vehicle property taxes, sewer use charges, and special assessments. Comprehensive knowledge of the state statutes and best practices regarding how to enforce their collection. Knowledge of accounting and accounts receivable principles and practices. Ability to interpret a variety of instructions furnished in written, oral or schedule form. Ability to comprehend and explain applicable state statutes. Ability to type. Ability to retrieve and verify data using a computer terminal. Ability to perform complex arithmetic computations with a high degree of accuracy. Ability to organize work and establish priorities. Ability to multi task. Ability to deal effectively with City staff, attorneys, bank officials, outside collection agents and the public. Ability to communicate effectively both orally and in writing.

Minimum Qualifications

• Associate's degree in Business, Public Administration, or a related field
• Four years of experience in collection work.

Special Licenses/Certifications AND/OR Supplemental Information

• License or Certificate: Valid C.C.M.C. (Certified Connecticut Municipal Collector) designation strongly preferred

Note:

The above tasks and responsibilities are illustrative only. The description does not include every task or responsibility.

NASA Grade 04

The City of Norwalk is an Affidative Action/Equal Opportunity Employeer