Delinquency Recovery Specialist

Farmers Home Furniture; Gray (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

Farmers Home Furniture, located in Gray, Georgia, seeks a Collections Associate responsible for securing payments from customers with delinquent accounts. You will engage with customers via text and phone, maintain accurate records of transactions, and assist in collections as needed, including potential legal actions. A high school diploma and 6 months of relevant experience are required, along with strong communication and data analysis skills.

Qualifications

• 6 months experience in payment collections or general office procedures.
• Valid State Driver's License.
• Ability to analyze data and interact with customers effectively.

Responsibilities

• Locate and secure payments from customers with delinquent accounts.
• Document all correspondence and interactions with customers.
• Prepare legal paperwork for severely late-paying customers.

Skills

Communication skills

Data analysis

Customer service

Collection skills

Education

High School Diploma or GED

Tools

Personal computer

CRM

Job description

Farmers Home Furniture, located in Gray, Georgia, seeks a Collections Associate responsible for securing payments from customers with delinquent accounts. You will engage with customers via text and phone, maintain accurate records of transactions, and assist in collections as needed, including potential legal actions. A high school diploma and 6 months of relevant experience are required, along with strong communication and data analysis skills.