Delinquency Analyst, Employer Accounts & Payments

N Y C District Council Carpenters Welfare Fund; New York (NY); On-site; USD 65,000 - 69,000; Full time

Benefits offered by this job

Health benefits

Annuity contribution

Paid time off

Professional development

Job summary

The Delinquency Analyst at NYCDCC Benefit Funds is responsible for resolving past-due employer accounts in accordance with the Benefit Funds’ collection policy. This role requires sound judgment and analytical decision-making in evaluating delinquencies, administering payment plans, and reconciling employer accounts.

The position works closely with employers, the Union, internal departments, and outside counsel to reconcile and resolve delinquent employer accounts in a timely and accurate

Qualifications

• Bachelor’s degree required.
• Experience maintaining detailed records with high accuracy.
• Strong written, verbal, and interpersonal communication skills.
• Proficiency in Word, Excel, Outlook, and document-management tools.

Responsibilities

• Process benefit shortage claims from members and business agents.
• Review pay stubs and employer contribution records.
• Identify reporting errors and remediation needs.
• Communicate with employers to resolve shortage claims.
• Cross-reference shop steward data against contributions.
• Prepare calculations of past-due contributions for delinquent employers.
• Issue demand letters and notices to arbitrate when delinquencies aren’t cured.
• Update communications and records in the system.
• Support payment plans and related documentation.

Skills

Written communication

Verbal communication

Organizational skills

Analytical thinking

Attention to detail

Education

Bachelor’s degree

Tools

Microsoft Word

Excel

Outlook

Database management

Electronic document-management

Job description

The Delinquency Analyst at NYCDCC Benefit Funds is responsible for resolving past-due employer accounts in accordance with the Benefit Funds’ collection policy. This role requires sound judgment and analytical decision-making in evaluating delinquencies, administering payment plans, and reconciling employer accounts.

The position works closely with employers, the Union, internal departments, and outside counsel to reconcile and resolve delinquent employer accounts in a timely and accurate