Collections Analyst

Creative Financial Staffing, LLC; New York (NY); On-site; USD 41,000 - 55,000; Full time

Job summary

Creative Financial Staffing, LLC in New York, NY is seeking a Collections Analyst to support revenue recovery across employer accounts in a fast-paced environment.

You will analyze payments, reconcilations, and employer data, prepare executive reports, and collaborate with account teams to identify short payments. This role requires at least 3 years in collections and advanced Excel skills, and is onsite in Midtown Manhattan from 9:00 to 5:00.

Qualifications

• At least 3 years of collections or accounts receivable experience.
• Analytical experience with reconciliations, anomaly identification, or payment variance analysis.
• Advanced Excel skills, including Power Pivot, VLOOKUPs, and formulas.

Responsibilities

• Analyze employer payment uploads, rosters, authorization records, and reconciliation data.
• Research payment anomalies and coordinate with employers and analysts to recover revenue.
• Review collective bargaining agreements to verify correct employer payments.
• Prepare recurring and ad hoc reports for executive leadership.
• Identify patterns across accounts and suggest improvements in collection accuracy.

Skills

Accounts Receivable

Analytical skills

Excel

Job description

Collections Analyst

Compensation

• $30-40 per hour commensurate with experience

Benefits & Growth

• Opportunity to directly support revenue recovery across all employer accounts
• Executive-facing reporting and exposure to organizational leadership
• Career development across collections, reconciliation, data analysis, and employer relations

Why This Opportunity Stands Out

• Influence revenue recovery by identifying payment discrepancies that are not visible through standard reporting.
• Partner directly with employers and internal account analysts to resolve short payments and improve collection outcomes.
• Build executive reporting and ad hoc analysis that supports leadership decisions.
• Work in a specialized environment where analytical judgment and creative problem-solving have measurable impact.

Key Responsibilities of the Collections Analyst

• Analyze employer payment uploads, rosters, authorization records, and reconciliation data to identify missing or short-paid amounts.
• Research payment anomalies and coordinate with employers and account analysts to recover outstanding revenue.
• Review applicable collective bargaining agreements to verify that employer payments reflect the correct rates.
• Prepare recurring and ad hoc reports for executive leadership and management.
• Identify patterns across all employer accounts and recommend solutions to improve collection accuracy.

Qualifications

• At least 3 years of collections or accounts receivable experience, with responsibility for researching payment issues.
• Analytical experience with reconciliations, anomaly identification, or payment variance analysis.
• Advanced Excel skills, including Power Pivot, VLOOKUPs, and formulas.

Schedule

• On-site, full-time; 9:00 AM to 5:00 PM in Midtown Manhattan
• Occasional additional hours and participation in organizational events may be required

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EB-1578295729