Deli Operations Manager: Growth, Training & Guest Service

Lowes Foods; Southern Pines (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Lowes Foods is seeking a Deli Manager to supervise guest service, merchandising programs, and daily deli operations. After training, bench managers may cover roles within 30 miles of home and step into a department manager position as openings arise.

Responsibilities include maintaining service excellence, achieving sales and profit goals, managing inventory and labor budgets, ensuring product quality, sanitation, and staff development.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and direction.
• Knowledge of deli operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to communicate effectively with Store Manager and Merchandiser.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from the deli department staff.
• Achieve budgeted sales, shrink and profits for the deli department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure deli department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department?s labor budget and scheduling standards.
• Perform all other duties as assigned by management.
• Performs PA announcements.

Skills

Friendly personality

Team leadership

Customer service

Lifting ability

Reading/comprehension

Deli operations knowledge

Training and supervision

Communication and selling

Age requirement

Physical stamina

Communication with managers

Computers usage

Job description

Lowes Foods is seeking a Deli Manager to supervise guest service, merchandising programs, and daily deli operations. After training, bench managers may cover roles within 30 miles of home and step into a department manager position as openings arise.

Responsibilities include maintaining service excellence, achieving sales and profit goals, managing inventory and labor budgets, ensuring product quality, sanitation, and staff development.