Deli Department Supervisor – Lead Guest Service & Team

Lowes Foods; Cape Carteret (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Lowes Foods is seeking a Deli Manager to supervise the deli department, ensure guest satisfaction, and uphold merchandising and operational standards. The role includes covering shifts in the absence of the Department Manager and driving sales while maintaining inventory and safety protocols.

The position requires leadership, daily interaction with staff and customers, training of team members, and adherence to company guidelines.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs consistently and 50 lbs occasionally.
• Ability to read and understand information and direction.
• Knowledge of deli operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with the Store Manager and Merchandiser.
• Ability to work well with computers.

Responsibilities

• Ensure guests receive polite, friendly service from the deli department staff.
• Achieve budgeted sales, shrink and profits for the deli department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure deli department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Performs PA announcements.
• Performs all other duties as assigned by management.

Skills

Friendly personality

Teamwork

Guest service

Communication

Training development

Supervisory experience

Computer skills

Job description

Lowes Foods is seeking a Deli Manager to supervise the deli department, ensure guest satisfaction, and uphold merchandising and operational standards. The role includes covering shifts in the absence of the Department Manager and driving sales while maintaining inventory and safety protocols.

The position requires leadership, daily interaction with staff and customers, training of team members, and adherence to company guidelines.