Deli Operations Lead: Guest Service & Training

Lowes Foods; Wilmington (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Lowes Foods is seeking a Deli Manager to supervise the deli department, ensure guest service excellence, and drive merchandising and operations to meet sales goals in Wilmington, NC. You will cover duties in the absence of the Department Manager and lead the deli team to maintain product quality and sanitation standards.

The role emphasizes teamwork, training, and effective communication with store leadership to optimize customer satisfaction and department performance in a fast-paced grocery

Qualifications

• Friendly, outgoing personality.

Responsibilities

• Ensure guests receive polite, friendly service from the deli department staff.
• Achieve budgeted sales, shrink and profits for the deli department.
• Maintain desired level of inventory and supplies.
• Operate the department according to merchandising and operational guidelines and programs.
• Ensure the quality of product for sale meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department according to Lowes Foods standards.
• Provide guidance, orientation, training and feedback to ensure deli department hosts achieve satisfactory performance standards.
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards.
• Maintain department’s labor budget and scheduling standards.
• Performs PA announcements.
• Performs all other duties as assigned by management.

Skills

Friendly personality

Teamwork

Lifting ability

Reading comprehension

Deli knowledge

Supervisory skills

Training

Development

Communication skills

Age 18+

Mobility (bend/stand/kneel)

Communication with managers

Computers

Job description

Lowes Foods is seeking a Deli Manager to supervise the deli department, ensure guest service excellence, and drive merchandising and operations to meet sales goals in Wilmington, NC. You will cover duties in the absence of the Department Manager and lead the deli team to maintain product quality and sanitation standards.

The role emphasizes teamwork, training, and effective communication with store leadership to optimize customer satisfaction and department performance in a fast-paced grocery