Deli Manager

Hugos Family Marketplace; Noyes Junction (MN); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Holiday Pay

Employee Discount

Job summary

The Deli Manager at Hugo's Family Marketplace Store #4 on University Ave in Crookston, MN oversees the deli's daily operations, ensuring great customer service and high food safety standards. You will lead a team, manage inventories, and drive profitability while maintaining a welcoming workplace for staff.

Responsibilities include scheduling, merchandising, training, ordering, and performance evaluations, with a focus on quality, consistency, and safety.

Qualifications

• Requires high school diploma or GED.
• Preferred associate or bachelor’s degree in food service management, culinary arts, business, or retail management.
• Food safety certifications such as ServSafe or local health department certifications are preferred.

Responsibilities

• Provide outstanding customer service by addressing inquiries and issues promptly and professionally.
• Develop and manage employee schedules to ensure adequate coverage and efficient operation.
• Oversee merchandising to enhance product visibility and drive sales.
• Conduct staff training on food preparation, customer service, and safety compliance.
• Manage ordering to maintain stock levels and minimize waste.
• Implement inventory controls to reduce shrinkage and maximize profitability.
• Ensure compliance with food safety and sanitation standards with regular inspections.
• Supervise food preparation to ensure high-quality products and recipe adherence.
• Perform bookwork and admin tasks including sales, expenses, and inventory records.
• Execute supervisory duties including performance evaluations and conflict resolution.

Skills

Leadership and staff supervision

Customer service

Conflict resolution

Food preparation

Deli product knowledge

Food safety and sanitation

Inventory and cost control

Time management

Communication and teamwork

Problem-solving and decision-making

Education

High school diploma or GED

Associate/Bachelor’s degree in related field

Food safety certifications (ServSafe, local health dept.)

Job description

Job Details: Job Location: Hugos Family Marketplace - Store #4 - University Ave - Crookston, MN 56716, Position Type: Full Time (35+ Hours/Week), Salary Range: $20.00 - $22.00 Hourly, Job Shift: Day, Job Purpose:

The Deli Manager at Hugo's Family Marketplace is responsible for overseeing the daily operations of the deli department, ensuring exceptional customer service, maintaining high standards of food safety and quality, and driving sales and profitability. This role involves managing a team, optimizing inventory, and ensuring compliance with health and safety regulations. The Deli Manager will play a crucial role in creating a welcoming environment for customers and fostering a productive and positive workplace for staff.

Key Responsibilities

• Provide outstanding customer service by ensuring that all customer inquiries and issues are addressed promptly and professionally.
• Develop and manage employee schedules to ensure adequate coverage and efficient operation of the deli department.
• Oversee merchandising activities to enhance product visibility and appeal, driving sales and customer satisfaction.
• Conduct training sessions for staff to enhance their skills in food preparation, customer service, and compliance with safety standards.
• Manage ordering processes to ensure optimal stock levels and minimize waste, coordinating with suppliers as necessary.
• Implement and maintain inventory control measures to track stock levels, reduce shrinkage, and maximize profitability.
• Ensure compliance with food safety and sanitation standards, conducting regular inspections and audits.
• Supervise food preparation activities to ensure high-quality products and adherence to recipes and standards.
• Perform bookwork and administrative tasks, including maintaining accurate records of sales, expenses, and inventory.
• Execute supervisory duties, including performance evaluations, conflict resolution, and fostering a positive team environment.

Benefits

• Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, Holiday Pay (Additional Time & Half if worked), and Employee Discount.

Qualifications

• Required Education:
• High school diploma or GED
• Preferred Education:
• Associate’s or Bachelor’s degree in food service management, culinary arts, business, or retail management
• Food safety certifications (ServSafe, local health department certifications)
• Required Experience:
• Minimum of 2–3 years of experience in a deli, grocery, or food service environment
• Preferred Experience:
• 3–5+ years of deli or food service experience
• Prior supervisory or management experience
• Experience with scheduling, inventory control, and ordering
• Experience enforcing food safety and sanitation standards

Required Skills and Abilities

• Leadership and staff supervision
• Customer service and conflict resolution
• Food preparation and deli product knowledge
• Food safety, sanitation, and health code compliance
• Inventory and cost control
• Time management and organization
• Communication and teamwork
• Problem-solving and decision-making