Deli Lead

PCC Community Markets; Columbia City (IN); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Night differential $1.50/hour

Medical vision dental life insurance

Vacation accrual

Sick accrual

Pension through UFCW

Staff discount

Free PCC Co-op Membership

Bereavement leave

Employee Assistance Program

Job summary

PCC Community Markets in Seattle, WA is seeking a Deli Lead to help oversee deli operations, front-of-house service, merchandising and production cooking. You will mentor deli staff, set high customer service standards, and partner with the Deli management team on scheduling, budgeting and product mix.

This role requires at least one year of retail/food management, knowledge of health and safety codes, and the ability to lead, coach and multitask in a fast-paced environment.

Qualifications

• 1 year of management experience required.
• Background in prepared specialty foods and products.
• High level of awareness of health and safety codes.
• Strong production cooking, recipe development, and kitchen management experience.

Responsibilities

• Providing and modeling excellent, professional customer service and mentoring staff.
• Overseeing deli operations including front of house service, merchandising, and production cooking.
• Managing the department in the absence of the Deli Manager.
• Providing direction, supervision, coaching, and mentorship to deli staff.
• Participating in production cooking as needed.
• Participating in department planning including budgeting, product mix, and scheduling.
• Mentoring and training staff to meet sanitation and safety standards.
• Gaining knowledge of all Deli products and services.
• Ensuring sanitation, cleanliness and safety standards are met.

Skills

Customer service

Retail operations

Deli management

Health & safety

Kitchen management

Leadership

Teamwork

Communication

Multitasking

Scheduling

Education

Food Worker Card

Certified Food Protection Manager

CPR/First Aid Certification

Tools

Microsoft Office

POS systems

Inventory management

Job description

Overview

The Deli Lead assists in overseeing Deli operations including front of house service, retail merchandising and production cooking. They provide mentorship and coaching to deli staff, including setting the standard for excellent customer service. They participate in department planning including scheduling, budgeting and product mix.

Job Locations

US-WA-Columbia City - Seattle

Address

3610 S Edmunds St

Overview

The Deli Lead assists in overseeing Deli operations including front of house service, retail merchandising and production cooking. They provide mentorship and coaching to deli staff, including setting the standard for excellent customer service. They participate in department planning including scheduling, budgeting and product mix.

Our Culture

Our Vision

To inspire and advance the health and well-being of people, their communities and our planet

Our Mission

We ensure that good food nourishes the communities we serve, while cultivating vibrant local, organic food systems

Our Values

We foster high standards

We act with integrity

We embrace stewardship

We take action because we care

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

PCC Is a Company Where Culture And Values Are At The Heart Of Who We Are And What We Do. Everyone At PCC Is Expected To

• Collaborate
• Demonstrate Kindness
• Focus on the customer
• Instill trust
• Value diversity

In Addition, Leaders Are Expected To

• Build Effective Teams
• Ensure Accountability
• Inspire Others

Main Job Responsibilities

• Providing and modeling excellent, professional customer service and mentoring staff in this area
• Assisting in overseeing deli operations which includes front of the house service, retail merchandising, and production cooking
• Managing the department in the absence of the Deli Manager
• Providing direction, supervision, hands-on coaching, and mentorship to deli staff
• Participating in production cooking, as needed
• Participating in department planning with the Deli management team. This includes budgeting, product mix, and scheduling
• Mentoring and training staff to ensure that department sanitation, cleanliness and safety standards are met
• Gaining thorough knowledge of all Deli products and Deli services
• Ensures department sanitation, cleanliness and safety standards are met

Qualifications And Skills

• Proven ability to provide excellent, professional customer service
• Experience in retail operations including a background in and knowledge of prepared specialty foods and products
• At least 1 year of management experience required
• A high level of awareness of health and safety codes and the ability to implement systems to maintain compliance
• Strong production cooking, recipe development, and kitchen management experience required
• The ability to demonstrate organizational and planning skills
• Computer knowledge and skills including Microsoft Office programs
• The ability to multitask on an ongoing basis
• Excellent leadership, teambuilding, and communication skills
• Demonstrated creative thinking and problem solving skills
• Flexible schedule with availability to work evenings and weekends
• Must be able to meet physical demands including standing, bending, twisting, repetitive motion, and lifting 10–40lbs regularly
• A current Food Worker Card from the Washington State Department of Health is required
• If hired into this role, a Certified Food Protection Manager certification (for example ServSafe) is required (paid for by PCC)
• If hired into this role, a CPR/First Aid Certification is required (paid for by PCC)
• Must be at least 18 years of age

Benefits And Perks

• Additional $1.50/hour Night Differential when applicable.
• Medical, V ision, D ental, L ife I nsurance, S hort T erm D isability, L ong T erm D isability, P arental L eave
• Vacation A ccrual – 0.06 hours per hour worked
• Sick A ccrual – 0.033 hours per hour worked ( I ncludes U nion, S tate, and C ity A ccrual R ates)
• Pension through UFCW 3000
• Discounted ORCA P ass
• Staff D iscount on I n -S tore P urchases
• Free PCC C o-op M embership
• Bereavement L eave
• Employee Assistance Program

PCC Benefits Page

• https://www.pccmarkets.com/about/jobs/benefits/

Comp Details

Starting Wage: $32.15/hour