Deli Kitchen Manager: Lead Team & Guest Experience

Festival Foods; West Allis (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Associate discount

Weekly pay

Two-week advance scheduling

Vision & dental insurance

Well-being & parental leave benefits

401(k) retirement match

Job summary

Festival Foods in West Allis, WI is seeking a Deli Kitchen Manager to lead a deli kitchen team, oversee inventory, and drive production decisions to meet guest demand. This full-time role emphasizes food quality, safety, and outstanding guest service.

You will mentor staff, manage schedules, and ensure cleanliness and compliance with safety standards while delivering exceptional dining experiences for our guests. Join us to grow your career in a supportive, value-driven environment.

Qualifications

• At least 3 years of leadership experience, with 1 year in a management role in retail grocery, restaurant, fast food, or food service.
• Clear, effective communication with guests and team members in fast-paced environments.
• Strong focus on quality control, food safety, and inventory management.
• Full understanding of safety requirements and ability to apply on-the-job safety training.

Responsibilities

• Deliver Outstanding Guest Experiences: Create engaging, memorable experiences by recognizing and reacting to guests’ needs, ensuring they feel valued and appreciated.
• Lead and Develop Your Team: Train, support, and inspire deli kitchen associates to ensure high retention and top performance, with ongoing feedback.
• Ensure High-Quality Standards: Monitor recipe execution, shrinkage, and quality control to maintain high standards in food preparation and presentation.
• Oversee Deli Operations: Manage inventory, order deli kitchen products from vendors, and ensure proper food rotation, temperature control, and replenishment of all products on display.
• Collaborate and Encourage Teamwork: Foster a positive, team-oriented work environment by leading by example, encouraging cooperation among staff, and working closely with store and Support Office associates.
• Drive Production Decisions: Analyze weekly movement reports and make informed decisions on production levels to meet guest demand without overstocking or waste.
• Ensure Department Cleanliness and Organization: Maintain a clean, organized, and sanitized work environment, including work areas, shelving, and sales floor, to comply with safety and cleanliness standards.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the Team: Other duties as assigned.

Skills

Leadership Experience

Communication Skills

Attention to Detail

Safety Awareness

Job description

Festival Foods in West Allis, WI is seeking a Deli Kitchen Manager to lead a deli kitchen team, oversee inventory, and drive production decisions to meet guest demand. This full-time role emphasizes food quality, safety, and outstanding guest service.

You will mentor staff, manage schedules, and ensure cleanliness and compliance with safety standards while delivering exceptional dining experiences for our guests. Join us to grow your career in a supportive, value-driven environment.