Deli Dept Leader — Flexible Schedule & Growth

The Kroger Co.; Snohomish (WA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling and financial tools

Associate discounts

Tuition reimbursement

Career growth

Job summary

The Kroger Co. is seeking an experienced deli leadership professional in the United States to elevate the customer experience through exceptional service and team development.

You will interview, train, evaluate performance, reward and coach associates while embodying respect, integrity, and safety. This role focuses on creating a positive work environment, guiding scheduling, communicating store priorities, and driving department goals.

Qualifications

• Effective communication and customer service skills.
• Ability to handle stressful situations.
• Ability to lead other associates.
• Flexibility in work schedule.
• Successful completion of basic and supervisory skills.

Responsibilities

• Establish an uplifting work environment where associates feel valued and engaged.
• Empower associates to create a simple, fresh and inspired shopping experience for every customer.
• Plan work activities efficiently and prioritize tasks.
• Identify and resolve problems by gathering and analyzing information.
• Communicate store information from meetings and huddles to associates.
• Ensure new associates are properly oriented to the department and benefits.
• Support the Customer 1st team and uphold Kroger values.
• Delegate work with clear direction and monitor progress.
• Maintain punctuality and cover responsibilities when absent.
• Execute action plans and daily priorities including goals and best practices.
• Adhere to food safety regulations and safety guidelines.
• Promote corporate brands and educate associates on offerings.
• Manage scheduling of Deli associates to meet demand.
• Provide actionable feedback to help teams grow.
• Align work with store initiatives and goals.
• Communicate priorities and recognize progress.
• Maintain product knowledge to assist customers.
• Create/executing sales promotions with store management.
• Monitor supply expenses to ensure resources availability.
• Assist management in budgeting and P&L reviews.
• Take appropriate action on financial reports.
• Develop/implement a department business plan.
• Supervise/coach Deli associates and conduct performance reviews.
• Operate effectively in high-paced environments and manage conflicts constructively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Provide support to minors, individuals with special needs, and older adults.
• Perform essential functions with reasonable accommodations.

Skills

Excellent communication

Customer service

Manage pressure

Team leadership

Flexible schedule

Supervisory skills

Job description

The Kroger Co. is seeking an experienced deli leadership professional in the United States to elevate the customer experience through exceptional service and team development.

You will interview, train, evaluate performance, reward and coach associates while embodying respect, integrity, and safety. This role focuses on creating a positive work environment, guiding scheduling, communicating store priorities, and driving department goals.