Deli Department Leader: Elevate Customer Experience

Kroger Family of Companies; Anna (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Kroger Family of Companies is hiring a Deli Department Supervisor to lead a team, deliver exceptional customer service, and ensure department goals are met. You will train, coach, and evaluate associates, while aligning with company standards and safety guidelines.

Leads by example, manages daily priorities, and supports corporate brand initiatives, with a focus on a respectful, inclusive and productive work environment.

Qualifications

• Effective communication/customer service skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Ability to lead other associates.
• Flexibility in work schedule.
• Successful completion of basic and supervisory skills.

Responsibilities

• Establish an uplifting work environment that allows associates to feel valued, appreciated, and engaged.
• Empower associates to create a simple, fresh and inspired shopping experience for every customer.
• Plan and prioritize work activities to use time efficiently.
• Identify and resolve problems by gathering information and developing solutions.
• Orient new associates to the department and benefits of working.
• Supervise/coach Deli associates and conduct performance reviews.

Skills

Leadership

Communication

Customer service

Math basics

Stress management

Flexible schedule

Job description

Kroger Family of Companies is hiring a Deli Department Supervisor to lead a team, deliver exceptional customer service, and ensure department goals are met. You will train, coach, and evaluate associates, while aligning with company standards and safety guidelines.

Leads by example, manages daily priorities, and supports corporate brand initiatives, with a focus on a respectful, inclusive and productive work environment.