Deli Dept Lead: Elevate Service & Profits

The Kroger Co.; Chesapeake (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

The Kroger Co. is seeking a Deli department professional to deliver outstanding customer service in a fast-paced grocery setting in Chesapeake, VA. The role focuses on maintaining a safe, clean environment and achieving department sales and profitability goals.

Responsibilities include supervising associates, training staff, scheduling to handle customer volume, and executing promotions. The ideal candidate has strong communication skills, basic math ability, and a food handler permit upon

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.
• Second language (speaking, reading and/or writing) desirable.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that makes customers feel welcome, important and appreciated by answering questions about products and promotions.
• Plan and organize the inventory process and update shelf tags and promotional signs.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Assist management in budgeting, expense control, and financial reporting.

Skills

Clear communication

Math basics

Stress management

Food handler permit

Second language (DESIRED)

Education

High School Diploma or GED

Job description

The Kroger Co. is seeking a Deli department professional to deliver outstanding customer service in a fast-paced grocery setting in Chesapeake, VA. The role focuses on maintaining a safe, clean environment and achieving department sales and profitability goals.

Responsibilities include supervising associates, training staff, scheduling to handle customer volume, and executing promotions. The ideal candidate has strong communication skills, basic math ability, and a food handler permit upon