Deli Department Leader — Elevate Customer Experience

Kroger; Grand Blanc (MI); On-site; USD 25,000 - 39,000; Full time

Job summary

Kroger is seeking a Deli Department Supervisor to lead a vibrant team and ensure an uplifting customer experience through exceptional service. You will interview, train, and coach associates, while upholding Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

You will oversee scheduling, promotions, and daily priorities with a focus on safety and efficiency. Join a fast-paced environment where you drive performance, mentor staff, and partner with store

Qualifications

• Effective communication/customer service skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Ability to lead other associates.
• Flexibility in work schedule.
• Successful completion of basic and supervisory skills.

Responsibilities

• Establishing an uplifting work environment that values and engages associates.
• Empowering associates to create a fresh and inspired customer shopping experience.
• Prioritizing and planning work activities efficiently.
• Identify and resolve problems by gathering information and developing solutions.
• Communicate store, department, and job information to associates.
• Orient new associates to the department and benefits of work.
• Support the Customer 1st team and corporate promises.
• Schedule Deli associates to meet customer demand and coverage needs.
• Provide clear direction and monitor progress on assignments.
• Maintain punctuality for shifts and meetings; ensure coverage when absent.

Skills

Effective communication/customer svc

Basic math

Stress management

Lead other associates

Flexible schedule

Supervisory skills

Job description

Kroger is seeking a Deli Department Supervisor to lead a vibrant team and ensure an uplifting customer experience through exceptional service. You will interview, train, and coach associates, while upholding Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

You will oversee scheduling, promotions, and daily priorities with a focus on safety and efficiency. Join a fast-paced environment where you drive performance, mentor staff, and partner with store