Deli Department Lead for Exceptional Customer Service

Kroger; White Rock (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement up to $21,000

Employee discounts

Job summary

Kroger is seeking a Deli Department leader to ensure outstanding customer service and safe, clean store conditions. You will direct and supervise all deli functions, support day-to-day deli operations, and drive sales and profit goals while upholding the company values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include training associates, enforcing safety and quality standards, managing inventory, and assisting with budgeting and performance reviews.

Qualifications

• Minimum: Effective communication skills.
• Minimum: Knowledge of basic math.
• Minimum: Ability to handle stressful situations.
• Desired: High school education or equivalent preferred.
• Desired: Management experience preferred.
• Desired: Retail experience.
• Desired: Deli experience.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Slice deli meats and cheeses to customers’ requests using proper deli equipment.

Skills

Effective communication

Math basics

Education

High school diploma or equivalent

Job description

Kroger is seeking a Deli Department leader to ensure outstanding customer service and safe, clean store conditions. You will direct and supervise all deli functions, support day-to-day deli operations, and drive sales and profit goals while upholding the company values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include training associates, enforcing safety and quality standards, managing inventory, and assisting with budgeting and performance reviews.