Deli Department Lead & Customer Experience Champion

Kroger; Brighton (AL); On-site; USD 35,000 - 55,000; Full time

Job summary

Kroger is seeking a Deli Department position to create an outstanding customer experience and maintain a safe, clean environment. The role will drive department sales and profit while upholding company standards and core values.

You will monitor department functions, train staff, manage inventory, and execute promotions in collaboration with store management to ensure excellent service and results.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Current food handler permit once employed.
• High School Diploma or GED (DESIRED).
• Any management experience (DESIRED).
• Any deli/retail experience (DESIRED).
• Second language (speaking, reading and/or writing) (DESIRED).

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe, clean environment that encourages customers to return.
• Achieve sales and profit goals established for the department and control quality assurance standards.
• Monitor all functions, duties and activities related to the Deli department.
• Demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety.
• Plan and organize the inventory process and CAO awareness.
• Train and develop associates and participate in performance appraisals.
• Create and execute sales promotions in partnership with store management.

Skills

Communication skills

Math basics

Stress management

Food handler permit

Education

High School Diploma or GED

Job description

Kroger is seeking a Deli Department position to create an outstanding customer experience and maintain a safe, clean environment. The role will drive department sales and profit while upholding company standards and core values.

You will monitor department functions, train staff, manage inventory, and execute promotions in collaboration with store management to ensure excellent service and results.