Deli Department Lead & Customer Experience Champion

Kroger; Goleta (CA); On-site; USD 33,000 - 42,000; Full time

Job summary

Kroger is seeking a Deli team member to deliver outstanding customer service and maintain a safe, clean deli area. This role supports department goals, assists with scheduling, training, and promotions, and ensures product quality and freshness. You will collaborate with store management to drive sales and manage risk while upholding company values.

The position requires strong communication, basic math, and the ability to handle a fast-paced environment. Prior deli/retail experience is a plus.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate department information to associates.
• Establish department goals and empower associates to meet targets.
• Develop scheduling to manage customer volume.
• Train associates and participate in performance appraisals.
• Create an inviting environment and assist customers with product questions.

Skills

Excellent communication

Basic math

Stress management

Food handlers permit

Education

High School Diploma or GED

Job description

Kroger is seeking a Deli team member to deliver outstanding customer service and maintain a safe, clean deli area. This role supports department goals, assists with scheduling, training, and promotions, and ensures product quality and freshness. You will collaborate with store management to drive sales and manage risk while upholding company values.

The position requires strong communication, basic math, and the ability to handle a fast-paced environment. Prior deli/retail experience is a plus.