Deli Team Lead — Customer Experience & People Coach

Kroger; Westminster (CO); On-site; USD 42,000 - 64,000; Full time

Job summary

Kroger is seeking a Deli Department Supervisor to lead a friendly, customer-focused team and uphold Kroger's values of respect, honesty, integrity, diversity, inclusion, and safety. You will interview, train, evaluate performance, reward and coach associates; schedule deli coverage; and ensure on-time execution of daily priorities while maintaining food safety standards.

The role demands strong communication, leadership under pressure, and the ability to coach teams to deliver an exceptional

Qualifications

• Effective communication/customer service skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Ability to lead other associates.
• Flexibility in work schedule.
• Successful completion of basic and supervisory skills.

Responsibilities

• Establish an uplifting work environment where associates feel valued.
• Empower associates to create a simple, fresh and inspired shopping experience for every customer.
• Prioritize and plan work activities by using time efficiently.
• Identify and resolve problems by gathering and analyzing information and developing alternate solutions.
• Communicate store, department, and job-specific information to associates.
• Ensure new associates are properly oriented to the department and understand the benefits of working.
• Supervise/coach Deli associates in the performance of their duties and complete performance reviews.
• Develop/implement a department business plan to achieve desired results.
• Adherence to safety procedures and food safety regulations.
• Assist store management with budgeting and profit-and-loss reviews.

Skills

Customer service

Communication

Leadership

Flexibility

Job description

Kroger is seeking a Deli Department Supervisor to lead a friendly, customer-focused team and uphold Kroger's values of respect, honesty, integrity, diversity, inclusion, and safety. You will interview, train, evaluate performance, reward and coach associates; schedule deli coverage; and ensure on-time execution of daily priorities while maintaining food safety standards.

The role demands strong communication, leadership under pressure, and the ability to coach teams to deliver an exceptional