Deli Department Lead - Guest Experience

Fresh Market Inc.; Brentwood (TN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Team member discount up to 40%

Earned wage access up to $500 per pay

401K contribution and company match

Financial Wellness Program

Paid time off and time off purchase

Medical, Dental, Vision, Disability, &

Life Insurance

Discounts on pet insurance, daycare, &

Job summary

The Fresh Market in Brentwood, TN is seeking a Deli Department Lead to support the Deli Department Manager. You will lead the team with care and purpose, ensuring guests feel welcome and the department looks its best while coaching staff to grow.

You’ll monitor schedules, assist with inventory and ordering, and help implement promotions to drive sales. This role emphasizes hospitality, teamwork, and operational excellence in a busy, high-volume market.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.
• Associate’s degree in business, retail management, or related field; or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or high-volume specialty retail environment
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills a plus.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Leadership

Team Management

Guest Experience

Communication

Problem Solving

Scheduling

POS Systems

Microsoft Office

Education

Associate’s degree in business, retail management, or related field

Tools

POS Systems

Scheduling Tools

Microsoft Office Suite

Job description

The Fresh Market in Brentwood, TN is seeking a Deli Department Lead to support the Deli Department Manager. You will lead the team with care and purpose, ensuring guests feel welcome and the department looks its best while coaching staff to grow.

You’ll monitor schedules, assist with inventory and ordering, and help implement promotions to drive sales. This role emphasizes hospitality, teamwork, and operational excellence in a busy, high-volume market.