Deli Department Lead: Guest Experience Champion

The Fresh Market; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Team Member Discount up to 40%

Early Earn Wage Access

401K contribution and company match

Financial Wellness Program

Paid Time Off

Medical, Dental, Vision, Disability, &

Life Insurance

Discounts on pet insurance and more

Job summary

The Fresh Market is seeking a Deli Department Lead in Tampa to support the Deli Department Manager and grow a high-performing team. You’ll lead with care, coach staff, and ensure guests feel welcome while the department looks its best.

You’ll monitor schedules, help manage inventory, and analyze performance metrics to drive store success. This role emphasizes hospitality, teamwork, and operational excellence.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsibilities

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Skills

Team leadership

Customer service

Communication

Problem solving

Scheduling

POS systems

Microsoft Office

Age 21+

Education

Associate’s degree or equivalent experience

Tools

POS systems

Scheduling tools

Microsoft Office

Job description

The Fresh Market is seeking a Deli Department Lead in Tampa to support the Deli Department Manager and grow a high-performing team. You’ll lead with care, coach staff, and ensure guests feel welcome while the department looks its best.

You’ll monitor schedules, help manage inventory, and analyze performance metrics to drive store success. This role emphasizes hospitality, teamwork, and operational excellence.