Deli Department Lead — Guest Experience Leader

The Fresh Market; Memphis (TN); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Team Member discount up to 40%

Early Earn Wage Access

401K contribution and company match

Financial Wellness Program

Personal time off

Medical, Dental, Vision, Disability, &

Life Insurance

Pet insurance & daycare discounts

Zusammenfassung

The Fresh Market is seeking a Deli Department Lead to support the Deli Department Manager in delivering an extraordinary guest experience. You’ll lead with care, coach the team, and ensure the department looks its best while collaborating with management to drive store success.

You’ll monitor schedules, help manage inventory, and coach staff on hospitality and merchandising. The role requires flexible weekends, days, evenings, and holidays. A positive, service-focused mindset is essential.

Qualifikationen

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Aufgaben

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach "Impeccable Hospitality" by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Kenntnisse

Leadership

Guest experience

Communication

Problem solving

Ausbildung

Associate degree preferred

Tools

POS systems

Scheduling tools

Microsoft Office

Jobbeschreibung

The Fresh Market is seeking a Deli Department Lead to support the Deli Department Manager in delivering an extraordinary guest experience. You’ll lead with care, coach the team, and ensure the department looks its best while collaborating with management to drive store success.

You’ll monitor schedules, help manage inventory, and coach staff on hospitality and merchandising. The role requires flexible weekends, days, evenings, and holidays. A positive, service-focused mindset is essential.